Porter ?Are you passionate about people?
Maybe you're the host of your family, always on hand to make sure your guests have everything they need to put their feet up and relax?
If so, we have the job for you.
As part of our Front of House team you will play a critical role in creating the best first and last impression, from welcoming guests on arrival through to waving our guests off at the end of the day, delivering an experience that brings them back again and again .
About Us Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort.
Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa.
At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.
Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.
Our purpose is to hire people with passion and positivity.
We train you for skill, nurture you to grow and achieve your goals….
Why Join Us: Work in a stunning, historic estate with a commitment to excellence in hospitality.
Competitive Rate of Pay.
Complimentary use of the leisure and spa facilities.
Free lunch from our staff canteen.
Complimentary Spa Day at Eden Hall on work anniversaries.
Employee Benefits Program.
Free Parking.
Discount on overnight stays and spa days.
30% discount on food and drink.
Excellent Induction and training programme.
Opportunities for professional development and career advancement.
Role Specification: Greet and assist guests upon arrival and departure with their luggage.
Provide courteous and efficient service, ensuring guest needs are met promptly.
Escort guests to their rooms and provide brief information about hotel and spa facilities.
Assist with delivering guest requests, such as room service orders, room transfers, taxi requests.
Keep public areas are kept tidy and replenished throughout the day.
Coordinate with reception and other departments to ensure smooth guest experiences.
Assist on reception duties when required.
Shift Patterns: 37.5 hours per week.
5 days out of 7 per week.
Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business including evenings, weekends, and bank holidays.