Pmo Senior Officer - Primary Care Transformation

Job summary TheNHS Black Country Integrated Care Board (ICB) is working with GPs and healthleaders across the Black Country on a programme of work to transform andimprove primary care over the next five years.
Primary care includesgeneral practice, community pharmacy, dental and optometry services.
Theseservices are often the first places people go to for help with their health.Afive-year strategy has been developed, setting out the ambition for how primarycare services can be transformed.
It has identified new ways of working whichwill help reduce pressures, make general practice more sustainable and improvethe experiences of patients and staff alike.
It will focus on delivering betterunplanned, planned and preventive care which will lead to healthier lifestylesand improved outcomes for people across the Black Country.Tosupport the delivery of the new five-year strategy the ICB is creating aTransformation Team, including the role of PMO Senior Officer, to provide highquality project management and administrative support to the TransformationTeam.
This is an exciting opportunity to contribute to the future delivery ofprimary care across the Black Country.
Main duties of the job Thepost holder will provide high quality project management and administrativesupport to the Primary Care Transformation Team and any wider ICB staff The post holder will undertake reporting and analysis ofinformation to support the delivery of the PMO function.
This will include completion of themonthly cycle of reporting and updating of relevant reporting tools in use bythe PMO to ensure that deadlines are met The post holder will co-ordinate administrative andsecretarial services including preparation of agendas and minutes, takingappropriate follow-up action as required for the PMO Team Assists theTransformation Team management team with communication between projectmanagement and the business, maintains central project records, and produceregular management reports Responsiblefor reporting, including progress reports, status updates, resource allocationreports, financial summaries, audits and reviewsAct as thecustodian of transformation programme information, maintaining the onlyversion of the truth by controlling and overseeing programme and project-relateddata, including managing issues, risks, change control, documentation and otherlogsEnsuresprogramme and projects methodology, processes, standards and tools are followed,supporting project leads and team members as requiredEnables thewider team to focus on decision making activities through timely updates and astructured approach to governance and project control mechanisms About us The Black Country Integrated Care Board (ICB) is a statutory NHSorganisation responsible for developing a plan for meeting the health needs of million people in the Black Country.
We manage the NHS budget for Dudley, Sandwell, Walsall and Wolverhampton and areresponsible for planning and buying Primary Medical Services (GPs), dental,optometry and pharmacy services.
We are part of the Black Country Integrated Care System (ICS),known as Healthier Futures, which is a partnership of organisations workingtogether to bring health and social care services closer together for the goodof our communities.
We support the ICS vision for a healthier place withhealthier people and healthier futures.The ICB has five core values that underpin theway we work and help to guide our actions and the decisions we make for localpeople and communities.
These are compassion, inclusivity, integrity,fairness and trust.We are an equal opportunities employer who actively supports andencourages increasing the diversity of our employees, and welcome applicationsfrom people with transferable skills gained through experience across the fullrange of health and social care settings.We are also a bronze award holder under the Defence EmployerRecognition Scheme (ERS).
The ERS recognises commitment and support from UKemployers for defence personnel.Note: in case of fraudulent activity please ensure you check the sender which will be from Job description Job responsibilities Planning The post holder will need toorganise a series of meetings for different teams throughout the period of themultiple programmes of work or projects, which will involve reallocation oftasks as competing priorities for sponsors arise.
These may require diary amendments bothinternal and external to the organisation due to other competing demands.
Thesequence of meetings will need to reflect the committee schedule to supporttimely reporting of progress and escalation of risks.
The post holder will need tohave an overview of the status of actions and milestones of projects andsupport colleagues in adhering to deadlines with the required information orcompletion of tasks The post holder willbe required to take minutes at committee level.Dataanalysis and information resources The post holder will berequired to populate and maintain information systems to support an effectivePMO function.There is a requirement toanalyse data received which may require comparison of benchmarking ofinformation.
The post holder will highlight any trends or issues and suggestsolutions.The post holder willdevelop, update, and maintain any of the PMO resources, tools, templates, ordocuments as required.For example (but notlimited to): Project plans andmilestone charts Project risk andissues logs Actions Logs SharePointThe post holder willneed to use information received to create charts and graphs to support theproduction of reports.Provide projectmanagement support (short term in specific areas) to workstreams in need (to support matrix working).Communication and training The post holders will needto demonstrate the ability to communicate complex information to groups ofstaff where they may be a gap in understanding and or a difference of opinionfor example the status of milestones or risk management actions.
The post holder willbe required to train staff in the use of various project tools or PMOtechniques.
Development of policy There is a requirement for the post holder to commentand make suggestions to policy and procedural documents to improveeffectiveness or learn from previous incidents or issues.Research andDevelopmentThe post holder will be required to collate auditdata for the more complex audits carried out by the department.Management of peopleThe post holder maybe askedto supervise other team members to deliver key tasks and projects.
There will be an element oftraining to explain new tasks and review to oversee the outcomes.
Person Specification Skills and Knowledge Essential Communication skills for complex information where there may be resistance to the message and difference of opinion Proficiency with office and IT systems including working knowledge of Microsoft Word, Excel, PowerPoint, familiarity with Microsoft Project Interpersonal skills of working effectively within a team Problem solving ability to summarise information, analyse information and create graphs and charts.
Excellent time management and organisational skills Standard keyboard skills The post holder will need to work on own initiative with minimal supervision to meet tight and often changing deadlines Experience Essential Experience of working in programme management and project work Experience of supporting a team with project management Administrative experience including minute taking and supporting committees or similar high-level meetings Qualifications Essential Educated to degree level in programme or Project management or equivalent experience Knowledge of administration processes and procedures