Planning & Administration Team Leader

Job DescriptionJob Title: Planning and Administration Team LeaderJob Type: Permanent Salary: £34,000 to £36,000 pa DOEHours:  hours per week Monday to Friday Job Location: Office based in Oldbury With support of the Planning & Administration Manager, to line manage the QHSE scheduling teams of Contract Reviewers, Planners and Query & Debt Administrators, ensuring that professional, thorough and efficient operational support services are provided to the UK Knowledge business.Develop and maintain resource planning strategies in order to optimise resource allocation and utilisation.Support the Planning & Administration Manager to ensure all contracts are successfully delivered on-time, and in compliance with global procedures and operational KPIs.Support the Planning & Administration Manager to ensure contract review and creation activities are performed on-time and in accordance with global and local procedures.Support the Key Account Managers to ensure the timely management of effective planning and scheduling of key account contractsQualificationsQualification in business administration, operations management, or related field.Essential ExperienceProven experience in resource planning, minimum 3 years Experience of line managing a teamProficiency in using resource planning software and tools.Excellent communication and people skills to collaborate effectively with teams and stakeholders.Previous experience in a customer services (internal or external) / sales environment.Previous experience of interpreting information provided, and turning it in to a structured output.Competent skills with Microsoft Windows/ Office Applications (Word, Excel, PowerPoint, Outlook etc) and database applications, Power , etc.