Pharmacy Technician In General Practice

Job summary Join Our Vibrant Team as a Pharmacy Technician on the Beautiful South Coast!Are you seeking an engaging role in Primary Care?
Do you want to be part of a multidisciplinary team in a modern General Practice located right on the stunning south coast?
We are thrilled to announce an opportunity to join our team as a Pharmacy Technician, following the success of having technicians allocated to our practice from the PCN.Job Summary:As a Pharmacy Technician in our General Practice, you will play a vital role in supporting the Medicine Management team and ensuring patients receive the best possible care.
This position combines patient-facing responsibilities with analytical and administrative tasks, contributing to the optimisation of medication use and the improvement of prescribing processes.
Main duties of the job Key Responsibilities: Medication Reconciliation:Review and reconcile medications from hospital discharge letters to ensure continuity of care.
Audits and Drug Monitoring:Conduct regular audits and monitor drug usage to ensure compliance with best practices and safety standards.
Repeat Prescription Management:Handle repeat prescription issues and queries, promoting efficient processes such as repeat dispensing and online ordering.
Medication Reviews:Assist in conducting medication reviews to optimise patient outcomes and minimise clinical risks.
Collaboration:Work closely with the Medicine Management team to implement practice improvements and prescribing initiatives.
Patient Interaction:Communicate effectively with patients to provide guidance on medication use and address any concerns or queries.
Professional Development:Engage in continuous learning and development opportunities, supported by regular access to a GP and participation in team meetings.
About us At Bognor Medical Practice, we pride ourselves on being a forward-thinking and innovative practice, committed to delivering exceptional healthcare services to our community.
Our experienced and large GP and nursing team are dedicated to providing comprehensive and personalised care to each of our patients.Our practice boasts spacious and well-managed facilities, designed to create a welcoming environment for all who visit.
We are an active member of our Primary Care Network (PCN), collaborating closely with other healthcare providers to enhance the quality and accessibility of care for our patients.
There is ample free parking on site and the sea is a 5 minute walk from the practice.As a practice, we are committed to continuous improvement and staying at the forefront of medical advancements.
Our team is passionate about embracing new technologies and approaches to healthcare, ensuring that we meet the evolving needs of our diverse patient population.We also like to have fun and routinely have activities at lunchtime for staff.
We recently repurposed the terrace at the front of the building so staff can sit outside in the summer.
Job description Job responsibilities Job description for PharmacyTechnician- Stream general prescription requests and work thereception teams, so as to allow GPs and clinical pharmacists to review the moreclinically complex requests.- Assist patients with responses to medication queries- Provide training and support on the legal, safe and securehandling of medicines, including the implementation and increased use of theElectronic Prescription Service (EPS).- Promote Electronic Repeat Dispensing (eRD) and onlineordering as appropriate to patient and practice needs.- Implement efficient ordering and return processes andreduce medication wastage, liaising with patients as needed.- Support the implementation of national prescribingpolicies and guidance within GP practices, care homes and other primary caresettings.- Help to organise and run various systems for the deliveryof QOF and locally commissionedenhanced services.- Review and develop policies in line with CQC compliance.- Develop relationships with other pharmacy professionalsand members of the multi-disciplinary team including primary care, communitypharmacy, secondary care and mental health.- Contribute to the delivery of effective daily processesfor the transfer of care between hospitals and GPs including effectivesignposting, record updates and relate communication.- Through the use of audit and action planning, help totackle health inequalities.The above list of duties is not exhaustive and may besubject to change as deemed necessaryConfidentialityIn the course of seeking treatment, patients entrust uswith, or allow us to gather sensitiveinformation in relation to their health and other matters.They do so in confidence and havethe right to expect that staff will respect their privacyand act appropriately.In the performance of the duties outlined in this jobdescription, the postholder may have access to confide initial informationrelating to patients and their carers, practice staff and other healthcareworkers.They may also have access to information relating to thepractice as a business organisation.
All such information from any source is tobe regarded as strictly confidential.Information relating to patients, carers, colleagues, otherhealthcare workers or the business of the company may only be divulged toauthorised persons in accordance with the company policies and proceduresrelating to confidentiality and the protection of personal and sensitive data.Health & safetyThe postholder will take responsibility for their own andothers health, safety and securityas defined in the companys health & safety policy, thestaff handbook and theinfection control policy and procedures.
This will include(but will not be limited to):- Using personal security systems within the workplaceaccording to company guidelines- Identifying the risks involved in work activities andundertaking such activities in a way that manages those risks- Using appropriate infection control procedures,maintaining work areas in a tidy and safe way and free from hazards, andinitiation of remedial / corrective action where needed- Actively identifying, reporting, and correcting health andsafety hazards and infection hazards immediately when recognisedEquality anddiversityThe postholder will support the equality, diversity andrights of patients, carers and colleagues, to include:- Acting in a way that recognizes the importance of peoplesrights, interpreting them in a way that is consistent with practice proceduresand policies, and current legislation- Respecting the privacy, dignity, needs and beliefs ofpatients, carers and colleagues- Behaving in a manner which is welcoming to and of theindividual, is nonjudgmental and respects their circumstances, feelings,priorities and rights.Personal/professionaldevelopmentThe postholder will participate in any training programmeimplemented by the company as part of this employment, such training toinclude:- Participation in an annual individual performance review,including taking responsibility formaintaining a record of own personal and/or professionaldevelopment- Taking responsibility for own development, learning andperformance and demonstrating skills and activities to others who areundertaking similar workCommunicationThe postholder should recognize the importance of effectivecommunication within the team and will:- Communicate effectively with other team members- Communicate effectively with patients and carers- Recognize peoples needs for alternative methods ofcommunication and respond accordingly- Apply company policies standards and guidanceThis list is not exhaustive.
Person Specification Experience Essential Experience of working in Primary Care Professional registration with GPhC Good clinical pharmacy knowledge including terminology Computer literate (MS office packages) Excellent organisation skills Excellent communication skills with ability to adjust to suit the audience Strong understanding of data protection and confidentiality Self-motivated and pro-active Desirable Experience of using SystmOne or Emis Qualifications Essential BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Be on the Primary Care Pharmacy Education Pathway