Job summary An exciting opportunity has arisen for an experienced and well organised individual to work within the Pharmacy Production department.The successful individual will work to provide a comprehensive administrative service to the Pharmacy Production Unit to enable the delivery of a safe, timely and responsive service.
Main duties of the job Applicants should be able to demonstrate excellent communication, organisational and team working skills and have experience of supporting and encouraging others whilst working in a busy office/customer service environment.
The successful applicant will be required to have typing skills and a good understanding of Microsoft Office applications.Applicants should be self-motivated, able to work to deadlines and have a flexible approach to work.You will join a large, friendly and innovative team within the pharmacy service and play a central role in maintaining and developing its contribution to the care of hospital patients.
About us Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people.
Our Proud to CARE philosophy supports this vision.
As members of staff we will always: Show COMPASSION- treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our valuesAMBITION- Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeingRESPECT- Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefitsENCOURAGEMENT- Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future Job description Job responsibilities Key Result Areas 1) To provide effective management of the service under direction of Senior Production staff as follows: a) To provide a first point of contact for service users including clinical teams, outpatient clinics and ward staff.
b) To liaise with service users and providers and deliver effective communication.
c) To assist in co-ordinating the day-to-day workload by receiving and processing orders and communicating with the multi-disciplinary pharmacy team.
d) To ensure accurate stock levels of medicinal products are maintained by performing routine stock takes, completing orders and ensuring stock rotation throughout the process.
e) To manage the ordering and maintenance of outsourced stock and patient specific aseptic products in liaison with the Pharmacy Procurement Team.
f) Manage data input and assist in the development of the Pharmacy Capacity Plan to monitor the staffing and equipment capacity of the department.
g) To participate in the training of all staff new to the aseptic unit.
2.
To undertake a range of administrative duties to support the department.
a) To print prescriptions and maintain workload diaries using Chemocare Electronic Prescribing system b) To manage stock of sundries and consumable items using Agresso system.
c) To operate and develop administrative systems, to ensure appropriate filing and archiving of documents.
d) To undertake data entry on the JAC pharmacy computer system.
e) To manage staffing levels through the use of Healthroster f) To support the operation of meetings within the Production Unit.
g) To comply with departmental error and deviation management procedures at all times.
h) To perform general reception duties and query resolution duties.
i) To support the Production Manager in a range of other administrative duties to ensure the safe and efficient operation of the Production Unit.
GENERAL RESPONSIBILITIES To undertake other duties as requested by the Head of Medicines Management To participate in Weekend and Bank Holiday working in accordance with departmental rotas To actively participate in the Staff Appraisal process To always maintain confidentiality relating to the patients, staff and the Trust To be familiar and compliant with relevant Operational, Personnel, Health and Safety policies and procedures including Fire, COSHH, No Smoking and Alcohol Maintain a safe environment by adhering to local infection control policies To contribute to Quality Governance within Pharmacy Services.
Person Specification Qualifications Essential GCSE Maths and English Desirable Business Administration Qualification NVQ Level 2 in Pharmacy Services Experience Essential Previous experience in an administrative role General reception duties and query resolution Desirable Previous experience working in a hospital or pharmacy environment Skills Essential IT and keyboard skills / Microsoft Office Good documentation practice / data integrity Strong organisational and communication skills Ability to work to deadlines Desirable Ability to work alone and as part of a team