*Are you an experienced manager with a solid background in pharmacy and a drive for operational excellence?
If so, we have a unique opportunity for you!
* Is this the role you are looking for If so read on for more details, and make sure to apply today.
*About PillSorted:* PillSorted is a fast-growing digital pharmacy dedicated to providing exceptional medication management and delivery services, with a special focus on patients with chronic and complex conditions.
We are committed to enhancing our patients' health and well-being through personalised pharmacy services.
As we enter a phase of rapid growth, we are looking for a dedicated and experienced Pharmacy Dispensary Manager with a proven track record of building and developing teams to join our dynamic team.
*The Role:* As Pharmacy Dispensary Manager, you will play a key role in maintaining accuracy and operational efficiency.
With all patient communication handled by our customer care team, the dispensary team can focus on delivering top-tier performance, ensuring patients receive their medication on time and in full.
Working closely with our in-house engineering team and clinical team, you will strive for operational perfection.
The ideal candidate will have a passion for achieving the best patient outcomes through operational excellence, possess strong leadership skills, and have extensive experience in managing successful pharmacy operations.
*Key Responsibilities:* * Manage and oversee the dispensary team alongside the Dispensary Team Lead * Team growth: Work closely with HR and leadership to expand the dispensary team from 10 to 20 members within the next 6-12 months, ensuring seamless integration of new hires while maintaining high performance and operational efficiency.
* Conduct probationary and performance reviews in line with company guidelines.
* Ensure training for new dispensary team members is carried out in line with individual training plans.
* Monitor and achieve operational KPIs such as On Time in Full (OTIF) service levels, Cost to Fill efficiency, patient safety, inventory loss, and margin performance.
* Lead the development and implementation of protocols and procedures for all dispensary roles, in coordination with the Clinical Leads.
* Lead by example: Actively work alongside the team on the dispensary floor, ensuring smooth daily operations, maintaining high output levels, and taking a hands-on approach to problem-solving and process improvement.
*Qualifications:* * Proven experience in managing and developing operational teams.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Ability to handle high-pressure situations and resolve conflicts effectively.
* NVQ2 Pharmacy qualification (NVQ3 level Pharmacy Technician preferred).
*Preferred Qualifications:* * Bachelor's degree in business administration, Management, or related fields.
* Experience with continuous improvement practices (e.g., Kaizen, Lean, Six Sigma) is a big plus.
*Why Join Us?
* * *Impact:* Play a critical role in the operational success of a leading health-tech start-up, contributing to the health and well-being of the community.
* *Culture:* Join a supportive, innovative team that values growth and collaboration.
* *Benefits:* Competitive salary and professional development opportunities.
*Salary:* 35K to 45K per year, based on qualification and experience Opportunity to earn bonus and benefit from share option *Location:* On-site: Cambridge *How to Apply:* Please send your CV and a cover letter outlining your experience and explaining why you would be a great fit for this role.
Job Types: Full-time, Permanent Pay: £35,000.00-£45,000.00 per year Benefits: * Company pension * Free parking * On-site parking * Private medical insurance * Referral programme Schedule: * Monday to Friday Experience: * Pharmacy: 3 years (required) Work authorisation: * United Kingdom (required) Work Location: In person