Summary Description: The Pharmacy Operations Lead will oversee and manage the operations of a pharmacy specialising in cannabis-based prescription medicines (CBPMs) at Montu UK.
This role requires a dynamic individual with a strong background in pharmacy operations, patient centred care, inventory management, and team leadership.
The successful candidate will drive operational efficiency, ensure high standards of service, and support the growth of our pharmacy by maintaining relationships with patients and external partners.
Pharmacy Customer Services
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Manage a team of Pharmacy support associates who are the first point of contact for Montu Pharmacy
Lead the team to manage expectations around quality of medication
Inventory Management & Stock Optimisation:
The supply chain for Medical cannabis is complex and unstable.
The operations Lead is responsible for the management of CBPM inventory, ensuring stock levels meet patient demands and any regulatory requirements.
Collaborate with the leadership team to design and execute growth strategies aimed at increasing pharmacy sales and revenue in a rapidly growing business.
Oversee projects focused on expanding the pharmacy's market presence in collaboration with Director of Pharmacy
Minimise factors which inhibit pharmacy sales growth
Work on ways to automate, improve efficiency and provide the ability to scale the business safely and effectively
Support the Director of pharmacy to ensure whilst scaling we meet any regulatory requirements.
Manage and expand the pharmacy's formulary, in collaboration with the commercial team to ensure patients have access to the majority of CBPM in the UK.
Provide guidance and support to clinicians on product availability and advise on product information to help educate and grow prescribing CBPMs.
Business Development & Stakeholder Engagement:
Build and maintain strong relationships with external clinics and suppliers promoting Montu UK as their preferred pharmacy partner.
Identify and present additional service offerings to expand the pharmacy's presence and increase service utilisation.
Participate in supplier meetings, negotiating contracts, managing supply schedules, and reviewing performance.
Manage and mentor pharmacy team members, overseeing their day-to-day tasks, performance, and professional growth.
Provide training on cannabis products, internal operations, and ensure compliance with regulatory standards.
Strong background in inventory management, with the ability to optimise stock levels and supply chains.
~ Demonstrated success in scaling business operations and growth and executing revenue-enhancing strategies.
~ An understanding of the cannabis industry and familiarity with relevant regulations.- (Analytical mindset with the ability to interpret data and make informed decisions.
~ Experiencing in managing cross functional projects in a fast paced and innovative environment.
Bachelor or Master's in a relevant field (business, technology or operations management preferred)
Familiarity with regulatory requirements in healthtech or alternative medicines industries desired.
25 days holiday increasing to 30 days holiday, plus 8 bank holidays
~ Pension scheme of 10% - Employer contribution up to 5%
~ Cycle to Work Scheme
~ Enhanced occupational parental leave
Remote working/work at home options are available for this role.