Pet Welfare Assistant Offsite Services: Burford (Part Time)

Description Contract:  6-month fixed term contract, part time   Salary:  £11,700 per annum (£23,400 FTE)   Location:  Burford, OX18 4PF   Closing date:  Sunday 8 December 2024   Interview date:  16 & 17 December 2024     We're recruiting a Pet Welfare Assistant for offsite animal care, for our Rehoming & Fostering team in Burford!
At Blue Cross, we're dedicated to providing the best care possible to pets in need.
As a Pet Welfare Assistant for our offsite services, you'll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve whilst they are in our offsite care.
More about the role Our Burford centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible.
With great facilities, including a woodland, the team are proud of what they can accomplish on a daily basis together.
As a Pet Welfare Assistant - Offsite Services, you will be responsible for expertly managing a specific number of pet cases within the offsite pet care service, these can be rehoming pets in foster or Home Direct service or pets in temporary crisis care.
You will be ensuring welfare standards are met and that rehabilitation plans are followed and supported for pets in foster homes.
As we want to help as many pets as possible, this role will be responsible for ensuring the assessment of pets preparing for a new home in offsite services is completed in the quickest amount of time.
For many, the centre will be the 'public face' of Blue Cross so you will need to ensure that good customer service is at the heart of every interaction.
At Blue Cross we are ambitious, and the work carried out by our centres is key in achieving our strategy and ensuring that ultimately, we help more pets and people.
At our Burford rehoming centre, we provide onsite accommodation for pets in our care 24/7.
Overnight shifts are usually undertaken by team members who live on site.
Occasionally, you will be expected to carry out night checks or stay in on site accommodation overnight when the resident team members are either not working or away for a period of time.
These duties are organised on a local rota and shared between all members of the team.
This role is part-time working 18.75 hours over three days per week on a rota to include weekends and public holidays.
If you excel in an environment where you can see the difference you make every day, then this is the role for you.
Interested?
Then apply and let's work together to see if this is the role for you.
About you The person will be empathetic, intuitive, and focused on animal welfare, with experience in a similar environment.
You can assess pet needs, recognise behavioural signs, and have a basic understanding of medications like flea treatments and diabetes management.
Self-motivated and collaborative, you bring practical, creative solutions for the best care outcomes.
Your communication skills are first-class, making you approachable and effective in sharing critical information with fosterers, clients, and stakeholders.
You're resilient and emotionally intelligent, able to thrive in emotionally charged situations while supporting both clients and colleagues with empathy.
Knowledge, skills, and experience   Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
Good experience of recording information and being able to accurately convey this when communicating with others  Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
Good organisational and administration skills to include computerised systems.
A full driving licence.
The ability to demonstrate, understand and apply our Blue Cross values.
Although not essential, it would be great if you also had:  Qualification or similar experience in animal behaviour or animal training.
Experience of cash handling.
Experience of working to strict health and safety procedures.
Understanding of safeguarding issues.
How to apply     Click the apply button below and complete the online application process before the closing date on Sunday 8 December 2024 .
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits??? Our people are the most important part of delivering our purpose.
If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can.
We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:   Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)   Programmes for physical and mental wellbeing support   Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family    Free physiotherapy advice and face to face intervention   Health cash plan   Unlimited access to an employee assistance programme   Pension scheme with enhanced employer contribution    Professional fees paid with Continuing Professional Development and personal development support.
Life assurance    20% discount on Pet Plan pet insurance    Enhanced family friendly policies    Recognition scheme    Annual volunteer days   Charity worker discounts across a variety of retailers  To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families.
We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive.
With your support we can give back to more pets and their families who need our help.
Pets change lives.
We change theirs.
Our commitment to diversity and inclusion    We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation.
As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch either via email at ****** , via telephone on 01993 825515 or if you would prefer a video call then we can arrange this using Microsoft Teams.
Our values      Our values define the way we do things.
We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate : We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times   Courageous : We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking   Inclusive : We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you