People Administrator

Job summary Our Central People Team here at Lakeside Healthcare is looking to recruit a motivated and enthusiastic People Administrator with a key focus on coordinating our internal training processes, platform, and systems.Job IntroductionWe have an exciting new opportunity to join our People Team here at Lakeside Healthcare.
Do you possess excellent HR administration skills and want to work for a small but perfectly formed People team?As the People Administrator you will provide a first-class HR administration service for managers and staff to support the development and delivery of a professional, customer centred and efficient HR service.
Your role is to work within the People Team providing administrative support across the wider People function.
This role will include, but not limited to, providing administration in the following areas: training and development, corporate induction, system administration, managing data, recruitment and selection, pre-employment compliance and governance, employment contracts, together with ad hoc staff engagement projects as required.If you have previous experience in HR or even ideally have your CIPD Level 3 Certificate in HR that would be great.
But dont worry if you dont have this, what is most important to us is the desire to be part of our team!You will have excellent interpersonal and communication skills with a track record of building strong relationships quickly.
Main duties of the job You will provide quality support within the People Team by dealing with general staff enquiries and correspondenceYou will liaise with and communicate effectively with colleagues and other departments, external agencies, recording and communicating complex, controversial or sensitive informationThe post holder will be responsible for communicating sensitive and confidential information (HR related) both orally and in writing to managers, staff, and external organisationsFull administration for all Cambridgeshire and Lincolnshire HUB vacancies, reviewing and checking all request for adverts are both compliant with legislation but also meet organisation approval and sign off processEffectively engage with a variety of stakeholders, both internally and externally to ensure the platform has appropriate courses available for our colleagues,Using job advertising platforms available, place vacant posts in an accurate and timely manner to meet our internal People Team SLAsLong list applications to support hiring managersProvide an efficient and compliant pre-employment checking administration service to support hiring managers, working within People Team SLAs and raising any barriers or delays to the process with appropriate hiring manager and senior People Team membersYou will prepare and process any necessary activities to ensuring robust compliance is adhered to , repeat DBS certificates, Professional Registration renewal etc.
About us About LakesideLAKESIDE HEALTHCARE is changing the face of primary care provision in England.
We are bold, adventurous and ambitious and determined to thrive in uncertain times.
We are the largest true partnership in the NHS and operate from various sites across the East Midlands.
We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire.
Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.Living and breathing our values at Lakeside HealthcareCaring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do.
We strive to ensure we connect and respond to all needs with compassion, care, and respect to improve the lives and wellbeing of the communities we serve.Teamwork & Quality: In all areas of our business we network, collaborate, and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.
Job description Job responsibilities Your role is to work within the busy People Team providing administrative support across the wider People function.
This role will include, but not limited to, administration in the following areas: recruitment and selection (pre-employment checks and balances), processing joiners and leavers, amendments to employment contracts, corporate induction, training and development, system administration, managing data, together with ad hoc staff engagement projects as required.The postholder will support the development and delivery of a professional, customer centred and efficient HR service.
You will help the wider team in responding to general staff enquiries, correspondence, contract and pay change submissions to payroll and support both the monitoring and reporting of staff sickness absence.You will utilise your excellent communication skills to effectively engage with a variety of stakeholders, both internally and externally.You will be working in a friendly team where experience sharing, and self-development is actively encouraged.You will have experience of working in an office environment providing a customer focussed service.
Having experience of working in a People team and using a HR system is desirable.You will be required to organise and plan your own work to meet the conflicting demands and priorities and will need to adapt to change positively.
You understand the value you can add to the team with your first-class administrative skills, and you have a proven track record of working effectively within a team.You will be professional, hardworking, personally credible, and trustworthy.
You will form relationships quickly and easily and you will be a first-rate communicator.
You have a common-sense approach to work, being able to work as part of a team or confidently on your own.The post holder will work collaboratively with the People Team to ensure standard processes and procedures are understood, complied with, and amended as required and support the Head of People in the continuous development of the administration function, ensuring processes and procedures are efficient and consistent.Duties & Areas of ResponsibilityTo support the People team in delivering an efficient and effective value-added HR service to the business which includes systemised and standardised HR systems and processes for the following: Recruitment and Selection (pre-employment checks), Performance development, People management, policy and practices, induction and onboarding, leaver administration, professional registration, training and development, absence management and payroll.
To work in collaboration across the partnership to ensure that the main HR disciplines remain coordinated and delivered in a professional and timely manner.Duties include (but not limited to): -Liaise with and communicate effectively with colleagues and other departments, external agencies, recording and communicating complex, controversial or sensitive informationCommunicating sensitive and confidential information (HR related) both orally and in writing to managers, staff, and external organisationsBuilding and maintaining excellent working relationships with managers and staffFull administration for all Cambridgeshire and Lincolnshire HUB vacancies, reviewing and checking all request for adverts are both compliant with legislation but also meet organisation approval and sign off processUsing job advertising platforms available, place vacant posts in an accurate and timely manner to meet our internal People Team SLAsLong list applications to support hiring managersProvide an efficient and compliant pre-employment checking administration service to support hiring managers, working within People Team SLAs and raising any barriers or delays to the process with appropriate hiring manager and senior People Team membersAdminister the RotaMaster HR portal to ensure all new starters documentation is uploaded and recorded in a timely manner including, but not limited to; offer letter, contract, new starter form, bank account details, reference request responses, compliance , DBS and qualificationsSupport the People Team with organising of electronic personnel files ensuring that all information is correctly saved to the appropriate directory and in the correct format, regularly performing housekeeping tasksTo support the wider team with administration of staff engagement projectsSupport other members of the People Team with organising of electronic personnel files ensuring that all information is correctly saved to the appropriate directory and in the correct format, regularly performing housekeeping tasksIn conjunction with the People Team, develop, improve, and maintain administration systems and procedures, particularly focused on recruitment and selection processes and systemsRespond to appropriate queries sent to the People Team shared inbox e-mails in a timely manner, signposting and escalating as appropriateProvide regular recruitment and selection data as and when necessaryAdminister appropriate events via the HR RADAR workflow(s), identifying risks in delays or process barriers which might result in HR not meeting its SLAs, raising these with the Head of PeopleOther administration and professional responsibilities:Represent the organisation in a professional manner in all activities and in line with organisation valuesAssist with the induction of any new members of staff and, if requiredContribute to the development and improvement of office practicesTo fully comply with all legislative regulations , Employment Rights Act, Equality and Diversity Act, GDPRBe able to undertake travel to various locations to carry out duties of the postWork closely with the People Team to ensure all admin processes are efficient, effective, and applied consistentlyTo safeguard the health, well-being, and safety of the patients we work with, some of whom maybe classed as vulnerable people or adults at risk.
In the event of a risk to a Patient becoming apparent or if concerns arise about a vulnerable persons welfare, to immediately report these concerns in line with the appropriate policy and procedure(NB in addition to these responsibilities, the post holder may be required to carry out such other duties as may be reasonably required to fulfil this role).
Person Specification Qualifications Essential English and Maths GCSE level 4 and above or equivalent Desirable Degree or equivalent / CIPD Level 3 or equivalent Experience Essential Experience or equivalent of working in a busy customer centred organisation Experience of planning and organisation Experienced administration gained within a regulated sector and/or function , HR, Training or Education setting Experience of working with confidential information Desirable Evidence of commitment to Diversity, Equality and Inclusion values and principles in the delivery of all aspects of the role Experience of data reporting Experience of organising and minuting meetings