Pcn Pharmacy Technician

Job summary Job overviewThe post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.
In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments.
This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Main duties of the job Main duties of the jobThis role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver an excellent service within general practice.Please see the person specification and job description for more information.
About us Drake Medical Alliance is a well-established primary care network made up of five GP practices with over 58,000 patients.
Our practices cover the full length of Plymouth from Woolwell and Roborough in the north to Wycliffe and North Road West in the South.The Pharmacy Service are looking for a Pharmacy Technician to join a highly motivated and supportive team.
Job description Job responsibilities Overview of the organisationDrake Medical Alliance is a well-established primary care network made up of five GP practices with over 58,000 patients.
Our practices cover the full length of Plymouth from Woolwell and Roborough in the north to Wycliffe and North Road West in the South.The Pharmacy Service are looking for a Pharmacy Technician to join a highly motivated and supportive team.ClinicalUndertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.Carry out medicines optimisation tasks including effective medicine administration ( checking inhaler technique), supporting medication reviews and medicines reconciliation.
Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmaciesSupport the Clinical Pharmacist in Structure Medication Reviews (SMR) organise necessary monitoring tests prior to SMRProvide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.Technical and AdministrativeSupport the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.Implement efficient ordering and return processes and reducing medication wastage.Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).Promotion of Electronic Repeat Dispensing (eRD) and online orderingDevelop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health.Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced servicesSupport the PCN in reviewing and developing practice policies for CQC requirementsAll Pharmacy Technicians must work within their competencies, and have professional indemnity for their role.GeneralThe postholder will:Develop a culture that promotes equality and values diversity.
The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.Ensure the principles of openness, transparency and candor are observed and upheld in all working practices.The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and ControlEquality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional development:The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:o Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmento Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resources Person Specification Knowledge and Skills Essential In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities.
An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing.
Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports.
Able to plan, manage, monitor and review general medicine optimisation issues in core areas for long term conditions.
Able to obtain and analyse complex technical information.
Able to identify and resolve risk management issues according to policy/protocol.
Communication skills, both written and verbal.
Communication of difficult messages to patients and families.
Negotiation and conflict management skills.
Problem solving skills.
Able to motivate and influence others.
Proven ability to work in partnership with GPs and other agencies.
Accountability of own role and responsibilities.
Experience Essential Experience and an awareness of the breadth of common acute and long-terms conditions that are likely to be seen in general practice.
Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Audit Research.
Desirable Project management.
Home visits.
Other Essential Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
Self-directed practitioner.
Highly motivated.
Flexibility.
Enthusiasm.
Team player.
Ability to work across boundaries.
Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes.
Qualifications Essential Professional registration with GPhC BTEC/NVQ level 3 or equivalent in pharmaceutical sciences Evidence of continued professional development (CPD) Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy