Patient Services Team

Job summary If you are friendly, kind and caring, we would like you to join are well run busy Patient Services Team.We are first point of contact for all patients.Dealing with all sorts of queries on a daily basisPatient Services team is a well run busy officeFirst point of contact for all patients and outside agenciesDealing with all aspects of admin and clerical duties Main duties of the job To answer phones in a polite caring mannerTo deal with all queries on front deskDeal with all Admin and clerical tasksHours will be at main surgery, until fully trained,all training will be done in houseTo have computer and IT basic skills About us Helsby and Elton surgery is a well run busy friendly expanding SurgeryWe have five GP PartnersSalaried GPANP's (Advanced Nurse Practitioners)Practice NursesHCA's (Health Care Assistants)We are a training practice, and have a number of students training at present Job description Job responsibilities To answer phones in a polite caring mannerTo deal with all queries on front deskDeal with all Admin and clerical tasksTo have computer and IT basic skillPractice policy and proceduresBooking appointments Person Specification Qualifications Essential To have good communication and listening skills Experience Essential Life Experience Desirable To fit in with the team