Job summary We are looking torecruit friendly, enthusiastic, caring, professional and hardworking staff to supportour extremely busy practice in Didcot.To enable us to continue supporting our patients we really need some additional staff to help us, hence, this advert.
The successful candidate will be the first point of contact for our patients through face-to-face contact at reception or through the calls we receive from patients seeking help and support.
Having a friendly and caring nature is vital in maintaining a positive experience for our patients.Once you have the basics under your belt there isopportunity to extend your expertise and knowledge into other areas ofadministrative functions such as referrals, registrations, document managementand prescriptions if it fits with your longer-term goals.If you would like tojoin our team of great people doing a great job, we would love to hear fromyou.
Main duties of the job What will you be doingif you are successful:- Greet patients on theirarrival and create a pleasant and relaxed atmosphere for patients.
Deal with any queriespresented at reception such as prescription requirements, booking appointments,providing advice on our systems of work.
Booking patients into ourappointment system such as blood tests, doctor appointments, postnatals, baby immunisations along with various other style appointments.
Undertake a variety of administrative duties toassist in the smooth running of the practice such as emailing, filing, receiving and logging payments, filing anddealing with incoming/outgoing post requirements.
Book and manageappointments for the clinicians, managing potential delays and conflictsbetween appointments.
Receive, assist, and direct patients in accessingthe appropriate service or healthcare professional in a courteous, efficient,and effective way.
Facilitate effective communication betweenpatients, members of the primary health care team, secondary care, and otherassociated healthcare agencies.
Providing cross-team support when required to ensure effective deliveryof practice services.
About us At Woodlands Medical Centre we are a large friendly team of both clinical and administration staff, working hard to support our community and provide the best care we can to our patients.We have 18,600 patients in Didcot and the neighbouring villages of Blewbury and Harwell.
Therefore, we are a busy practice full of hardworking but fun-loving individuals.As a medical centre we offer a positive, supportive working environment, contributory pension scheme, free onsite parking, a day off for your birthday, to name but a few.For this role we are looking for someone to work afternoons Monday-Friday, 25 hours per week.
We support a work-life balance so if part time working is important to you, please do consider us as your employer.If you are interested in the position, please send your CV to Caroline Bodinham, Assistant Practice Manager by email at Job description Job responsibilities A full job description can be obtained prior to application by sending an email to Person Specification Experience Essential Experience of working in administration Experience of working with the general public Desirable Experience of working as a receptionist or customer services advisor would be advantageous but not essential as full training will be given.
Experience of working in primary care or in a GP practice.
Qualifications Essential GCSE grade A to C in English and Maths would be advantageous