Job summary Our Basildon Endoscopy service has a wonderful opportunity has arisen to join us as a Patient Pathway Officer.You will be dealing directly with members of the public as well as hospital staff and will deal with highly sensitive and confidential patient information.Your hours will be 7 days a week ranging from 8am-6pm and will work within a central team.Previous applicants need not re-apply.
Main duties of the job You will be responsible for providing an efficient and effective appointment scheduling service, including booking patient appointments, reviewing patient referrals and cancelling appointments, keeping up to date recorded information on the status of patients.Your role will be to manage and maintain elective waiting lists in conjunction with the Clerical Team leader and the unit Manager in accordance with Trust, manage Endoscopy lists by speciality, liaising with consultants, nurses and Ensure effective maintenance of patient documentation and note holding systems and entering patient details onto the waiting list on the Electronic patient record system (EPR) and Endoscopy reporting / booking system (Solus) ensuring that those details are up to date.You will be required to admit and discharge patients on the EPR system requiring a working knowledge of endoscopic procedures in order to arrange follow up appointments and further.
About us Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of million people.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be.
Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Job description Job responsibilities Are you ready to deal directly with members of the public and highly sensitive and confidential patient information, then we want to hear from you?Please see the attached JD for further details of this exciting role.
Person Specification Experience Essential Experience of working in a hospital environment Experience in working in a busy reception or back office Experience of using Electronic Patient Record System (EPR) Desirable Experience of working in a high-pressure environment Experience of working in an endoscopy department Qualifications Essential Educated to GCSE standard including maths and English or equivalent Job Skills Essential Computer Literate Able to work as part of a team