Job overview Advert – Band Patient Pathway Administrator – UrologyWe have some exciting opportunities available to join the Urology team as a Patient Pathway Administrator.
We have a variety of posts based at either the Churchill Hospital (Headington) or the Horton Hospital (Banbury).As a Patient Pathway Administrator, you will work closely with our clinical teams to support the delivery of excellent care to our patients.
Your day-to-day role will involve talking with patients and the clinical teams, carrying out a variety of administrative tasks such as booking clinic appointments, scheduling patients into an operating theatre list, and making sure our consultant and nursing teams' clinic letters are processed and sent out to our patients.These roles are ideal for anyone looking to move into the NHS, with good opportunities for career progression both within and outside the department.
We welcome applications from recent school leavers or graduates, or those looking for a change, as full training will be given once you start in your role.Informal discussions or visits to the department are welcomed, please do contact either Lisha Collier or Sandra Hardy (Urology Pathway Managers) for further information.
Main duties of the job Provide primary administrative support to consultants, clinical staff, and all patients under their careType or use Trust digital transcription systems to produce clinical correspondence to inform referrers, patients, and other relevant parties of patient pathway progress.
In doing so, produce correspondence that is of high quality and conforms to the national targets.
Monitor patient pathways and escalate any concerns to Management.Monitor urgent investigation requests to ensure they are processed appropriately.
Assist the management team to arrange patients for elective access procedures.Maintain accurate and current patient details using the Trust electronic systems.
Working for our organisation Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country.
It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
Find out more here The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Watch how we set out to deliver compassionate excellence via the .