Job summary We are seeking to appoint a full time Patient Pathway Administrator to join our friendly team within the Children Psychological Medicine department based at the John Radcliffe HospitalThis post is crucial to the services and would suit a candidate who has excellent organisational and communication skills.
You will be expected to liaise with staff and colleagues at all levels.
You should have the ability to prioritise and manage your own workload to tight deadlines.
You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment.Knowledge of the Trust's Electronic Patient Record System (EPR) is essential.This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member.
If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.Previous candidates SHOULD NOT need to apply Main duties of the job Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience.
Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.The post holder will be responsible for providing a professional, comprehensive and efficient administrative service, which is effectively delivered to the Children Psychological Medicine, patients, their families and carers.
Professional contacts and stakeholders.
This includes taking responsibility for proactively managing the patient pathway in accordance with RTT 18 week standards and the Elective Access Policy, expediting patients where appropriate and escalating issues to the Clinical Leads and Operational Services Manager for support and resolution.
About us Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country.
It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.
Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Job description Job responsibilities Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience.
Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder will be responsible for providing a professional, comprehensive and efficient administrative service, which is effectively delivered to the Children Psychological Medicine, patients, their families and carers.
Professional contacts and stakeholders.
This includes taking responsibility for proactively managing the patient pathway in accordance with RTT 18 week standards and the Elective Access Policy, expediting patients where appropriate and escalating issues to the Clinical Leads and Operational Services Manager for support and resolution.
Previous candidates SHOULD NOT need to apply Person Specification Shortlisting Essential EPR Trained Proven experience within an administrative role Highly organised and have the ability to coordinate and prioritise own workload Competent e-mail user Experience of dealing with tight deadlines and targets Ability to cope effectively under pressure Desirable Evidence of team working Evidence of interacting with a wide range of people Familiarity with NHS performance targets Previous NHS experience