Job Title: Patient CoordinatorLocation: Worthing Contract Type: PermanentHours: 37.5 hours a weekSalary: £23,500We are always looking for great talent to join our team and help achieve our ambitious goals and growth.
We care about our people, and we care about the future of eye health and how CHEC can play an innovative part in making this great, with your help.If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice!
We have an exciting opportunity for a Patient Coordinator to join us as we continue to expand throughout the UK.About the RoleAn exciting opportunity has arisen for someone who enjoys working with people, building relationships and is passionate about providing excellent care to our patients.The focus of the role is being the first point of contact for our patients, taking inbound and making outbound calls to patients about their appointments.
You will perform administration duties as they arise whilst following processes and procedures.We are looking for someone who can.Support patients and be first point of contactTo maintain high standards of patient care at all times, responding sensitively to patients who are emotional and/or distressedTo provide advice to patients about the services we provide which are available to them.To use communication skills including empathy, tact and reassurance in handling all callTo maintain a robust approach to data quality and patient confidentialityWhat you'll bring to the role:Natural ability to empathise with patients and demonstrate a genuine careGood communication and strong interpersonal skillsExcellent telephone mannerExcellent organisational skills and attention to detailHighly proficient in Microsoft Office and other systemsThe ability to learn and adapt to new internal systemsSelf-motivated and self-starter with the ability to prioritise and schedule work independently About CHEC Community Health and Eyecare are an independent service provider that specialise in Ophthalmology and Endoscopy services supporting the NHS.
CHEC are an established group of hospitals and community clinics across the UK.
Our bespoke state of the art surgical centres are a beacon of envy, providing end-to-end care for our patients through NHS partnerships.We have 5 core values that we uphold through our employee and patient lifecycle to ensure a pleasant experience for all.
These are Caring, Passionate, Togetherness, Listening and Focus, something that all our colleagues are expected to naturally uphold here at CHEC.Why work for us?23 days holidays plus bank holidaysBuy and sell annual leave schemeAnnual Company Bonus schemeMediCashRefer a friend schemeCompany pensionCompany sick pay schemeLife assurance schemeBluelight Card- 100's of discount and cashback optionsPerformance review with a training and development planEmployee discounts portalGym Memberships Discount Cycle to work schemeTech scheme