Are you a career-orientated & hands on individual?Do you have the desire to work in a fast paced, dynamic & entrepreneurial business?
If so, apply now!This is an exciting, varied & demanding Senior Manager role to oversee, coordinates& manages every stage from customer order placement, through to factories/suppliers, through to the customer receiving the product.This is a seasonal business which is growing at a rapid rate which means higher demands during a concentrated period of the year.During peak season (September to May), the main focus will be on customer order placement, fulfilment, and liaison with factories & suppliers.
Outside of peak season, the Operations Manager will be heavily involved in projects, business development & peak season planning.Benefits: 20% staff discountCompany tripsStar of the Month AwardsStaff thank you & reward eventsThe working hours are Monday- Friday, 40 hours per week.Responsibilities:Identify & research business development opportunities & then taking ownership to project manage these.Review current processes/operations and put forward proposals for change, cost savings & efficiencies from despatch through to delivery.Account managing for factories & suppliers.Analyse & produce reports as well as putting forward recommendations to the CEO on what to produce & buy.Track & chase all goods across all couriers from origin to delivery.Oversee the order fulfilment process from our retail team to factories, factories to customers at all times & be aware of exactly what is happening & any time throughout.Liaise with suppliers on quality issues, customer returns & KPI performance.Produce reports, analyse data & with the CEO's input, suggest proposals to ensure products are always in stock based on trend analysis.Heading up the overall coordination & communication into our factories.Identify & research business development opportunities & then taking ownership to project manage these.Review current processes/operations and put forward proposals for change, cost savings & efficiencies from despatch through to delivery.
Channel customer orders onto the necessary systems, ensuring order accuracy.Facilitating customer & supplier orders placed & ensuring on time delivery.Reconciling invoices to agreements, & reconciling invoices to ensure discounts issued.Identify and implement opportunities to automate and streamline processes, including actively identifying cost reduction opportunities.Requirements: High level of attention to detail, data literacy & excellence coordination skills.Ability to manage multiple workload streams simultaneously & manage a pressurised workload during peak season.Fully IT literate with Microsoft Office.Highly organised, solution orientated, have attention to detail & be a team player with the ability to be motivated to work alone when required.Advanced Excel skills – strong ability to analyse & interpret data to make informed decisions & have the ability to put forward recommendations from this to the CEO.If you are interested in this role please call Rebecca on 01623 600835 or email your CV to ****** MAN1