Operation Specialist - Chinese Speaking

Responsibilities:Design and develop a management system centered on service perception to enhance operational compliance /efficiency.Align the requirements of headquarters (HQ) with regional offices, taking the lead in driving the implementation of relevant policies across representative offices and project teams.Advocate for continuous optimization of business management processes, system logic, and performance metrics at HQ based on a deep understanding of business requirements.Identify and communicate risks through internal systems and data analysis, ensuring thorough review and driving timely follow-up actions to mitigate these risks.Collaborate effectively with relevant departments and teams to ensure the successful completion of assigned tasks and projects Skills and Qualifications:Required:Ability to quickly learn and adapt to new environments.Good skills in communicating with senior stakeholders.Demonstrate strong compressive resistance when facing challenging tasks and deadlinesFluent in Chinese and EnglishPreferred:2 years of experience working in Project Management ; Proficient in MS Office suite: Outlook, MS Word with strong experience/skill in Excel & PowerPoint; knowledge or background in Lean Quality Operations, including methodologies like Six Sigma and FMEA (Failure Modes and Effects Analysis).