Operation Engineer, AWS Managed ServicesJob ID: 2803841 | Amazon Web Services Singapore Private Limited
Amazon's technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into "the Cloud". As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services.
AWS Managed Services is designed to accelerate cloud adoption, simplifying deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure, automating common activities such as change requests, monitoring, patch management, security, and backup services.
We are looking for Operations Engineers to join our Managed Services team based in Singapore. This is an opportunity to join a world-class team enhancing customers' cloud support experience.
Key job responsibilities
As a member of the Managed Service team, you will work with our Operation Engineers, Lead Engineers, and other supporting roles to tackle the hardest technical challenges in an agile environment while collaborating with diverse people in the industry.
Every day will bring new challenges on the job while you:
Operate the Managed Service platform and collaborate with internal service teams to meet our customers' needs for their infrastructure and application deployments.Troubleshoot application deployments, recreate customer issues, and build proof of concept applications.Work on critical, highly complex customer problems that span multiple AWS services.Help build and maintain Cloud Formation templates and scripts to automate and deploy AWS resources and configuration changes.Collaborate and build utilities and tools for internal use that enable AWS Engineers to operate safely at high speed and wide scale.Drive customer communication during critical events.Learn and leverage groundbreaking technologies.BASIC QUALIFICATIONS
- 4+ years of network and operating system support experience
- 4+ years of virtualization, orchestration, and cloud computing (e.g., Hypervisors, VMware, Xen) experience
- 4+ years of continuous integration and continuous delivery (CI/CD) experience
- Bachelor's degree in computer science or equivalent, or 4+ years of technical support experience
PREFERRED QUALIFICATIONS
- Technical expertise in cloud computing technologies
- Experience leading the design, development, and deployment of business software at scale
- Experience setting up, maintaining, and coordinating automated patch and configuration management of production servers
- Experience with SSM to manage resource health, automate deployment, and maintenance of Linux and Windows servers
- DevOps, programming/scripting with Ruby, Bash, and PowerShell; other languages a bonus.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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