Base.com is a leading e-commerce operating system trusted by 27,000+ companies worldwide.
It centralises the management of orders, warehouses, and products, automating repetitive tasks like order updates, invoicing, and shipping.
With over 1,000 integrations across marketplaces, store platforms, carriers, and business apps, Base.com streamlines operations.
Its powerful tools for price automation, returns management, and B2B collaboration help businesses save time, enhance efficiency, and scale with ease.
About the Role Base.com is growing, and we're looking for a talented Ecommerce Implementation Specialist to become a key player in supporting customers when on-boarding onto Base.com.
You'll work with some of the top e-commerce brands and retailers in the UK, delivering impactful implementations that take their businesses to the next level.
Apply today and help us shape the future of e-commerce! Experience3+ years experience implementing Base.com or other similar SaaS e-commerce solutionsSolid understanding of the UK e-commerce landscape, and experience working with e-commerce retailers and brandsStrong communication and client relationship-building skillsAbility to manage multiple projects simultaneously, meeting deadlines with easeExcellent problem-solving and analytical abilitiesNice to Have Knowledge of HTML, CSS, and PHPKnowledge of ERP systemsExperience configuring and managing online storesTasksLead and manage end-to-end implementation projects for Base.com customers, ensuring smooth onboarding and system integrationAnalyse customer requirements, providing tailored recommendations and best practice solutionsDeliver technical demos with customers while onboarding onto Base.comCraft detailed plans, timelines, and roadmaps for multiple projectsConfigure and customise Base.com systems to meet client needsDesign and implement solutions that optimise clients' workflowsEngage with clients to understand their business goals and align our solutions to enhance their operationsEvaluate the success of each project by measuring outcomes against set goalsHelp customers integrate additional tools to enhance their Base.com systemTroubleshoot and resolve any technical issues that arise during implementation, ensuring minimal disruption to the customerAttendance at key industry events and on-site customer implementationsOur OfferOwn product - we decide how we want to developJoining an organisation in a phase of rapid growth
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