Base.com is an All-in-One Multi-Channel Management System trusted by thousands of sellers worldwide.
It offers proprietary SaaS solutions for merchants that help them scale up, automate, and optimize their businesses across all sales channels.
On top of the best-in-class modules for Order Management, Product Warehousing, Managing Marketplace Listings, and Automating Workflows it offers over 1300+ integrations including Amazon, Allegro, eBay, Etsy, Otto, Kaufland, Idealo, Shopify, WooCommerce, Magento, OpenCart, Deutsche Post, UPS, FedEx, DPD, DHL, QuickBooks, Xero, Slack, Gmail, FreshDesk, and many more.
We have already partnered with the most significant global marketplaces and regional leaders.
Our teams operate in Poland and in many countries across Europe, the Americas, and Asia , and we are in the process of expanding into new international markets!
Our work model enables us to collaborate globally while maintaining strong local expertise.
With exponential growth in recent years, including strategic acquisitions and significant team expansion (15x growth in 3 years) , we are entering an exciting new phase of global scaling.
About the Role Base.com is growing, and we're looking for a talented Ecommerce Implementation Specialist to become a key player in supporting customers when onboarding onto Base.com.
you'll work with some of the top e-commerce brands and retailers in the UK, delivering impactful implementations that take their businesses to the next level.
Apply today and help us shape the future of e-commerce!
Experience 3+ years experience implementing Base.com or other similar SaaS e-commerce solutions Solid understanding of the UK e-commerce landscape, and experience working with e-commerce retailers and brands Strong communication and client relationship-building skills Ability to manage multiple projects simultaneously, meeting deadlines with ease Excellent problem-solving and analytical abilities Fluent in English (minimum B2 level) Nice to Have Knowledge of HTML, CSS, and PHP Knowledge of ERP systems Experience configuring and managing online stores Tasks Lead and manage end-to-end implementation projects for Base.com customers, ensuring smooth onboarding and system integration Analyse customer requirements, providing tailored recommendations and best practice solutions Deliver technical demos with customers while onboarding onto Base.com Craft detailed plans, timelines, and roadmaps for multiple projects Configure and customise Base.com systems to meet client needs Design and implement solutions that optimise clients' workflows Engage with clients to understand their business goals and align our solutions to enhance their operations Evaluate the success of each project by measuring outcomes against set goals Help customers integrate additional tools to enhance their Base.com system Troubleshoot and resolve any technical issues that arise during implementation, ensuring minimal disruption to the customer Attendance at key industry events and on-site customer implementations Our offer own product - we decide how we want to develop joining an organisation in a phase of rapid growth a lot of independence long-term cooperation Full Time / Salary + Bonus