We're Golding Homes – thank you for looking! It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities.
We've an established track record for building quality homes and investing in our local communities.
We're excited to recruit an Onboarding Advisor on a 12 month fixed term contract.What you'll be doing You'll deliver an outstanding onboarding service to our customers, leaving lasting first impressions and setting customers up to have successful tenancies.
You'll co-ordinate all work associated with customers moving in and out as well as changes to tenancy holders including new lettings, mutual exchanges and managing our empty home processes. More about you.
What can you bring? You'll hold an NVQ Level 2 in either Business Administration or Customer Care or similar, or be qualified by experience.
You'll have experience of working in a busy customer service environment and experience of managing and letting properties within private or public sector housing.
You'll be confident working with GDPR legislation and be aware of data protection protocols.
You'll have knowledge of property/housing management, basic understanding of Welfare and Housing Benefits, and ideally you'll have knowledge of Keystone Asset Management systems including Servicing module (KSI) and MRI housing management systems. When and where you'll be doing it You will enjoy a 37 hour working week and earn an annual salary of circa £36,150 dependent upon your knowledge, skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together.
Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays) 2 x Golding give back days Regular opportunities for training (upskilling and cross skilling) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. An annual Wellbeing FundA full driving licence and DBS are required for this role.Closing Date: Thursday 21st November at midnight Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.