Role: On-Site High Voltage Electrical Service Engineer Client: Global organisation with a 100-year heritage who are a premier company for building diagnostic tools for the power industry.
Location: UK The On-Site High Voltage Electrical Service Engineer is responsible for field testing, field installation of equipment and providing solutions-based assessments for customers at utilities, energy generation and delivery companies and industrial power users.
1.
Perform field service jobs for customers.
2.
Serve as a consultant to customers to resolve issues with their high voltage equipment.
3.
Write technical reports on the results of testing and inspection of the customer site using results of testing/monitoring, research and personal expertise.
4.
Commissioning of high voltage measuring diagnosis and monitoring systems.
5.
Commissioning of products, including installation on site.
6.
Provide customer service actions that result in meeting the customer's requests with full satisfaction.
7.
Establish and maintain strong relationships throughout the service process and maintain an ongoing dialogue with all assigned clients.
8.
Find ways to increase sales for both service and equipment.
9.
Provide engineering support to other departments as needed.
MUST HAVE: - Over 2 years of working experience as an on-site High Voltage Electrical Engineer.
- Graduate engineer (university or technical college) or technician in electrical engineering or industrial engineer - Experience in the field of High Voltage technology (testing and diagnosis.)
- Must be able to travel throughout the UK and internationally, if necessary.
- Goal-orientation.
- Ability to work individually or within a team.
- Self-motivation attributes.
- A history of working safe.
- Proficiency in MS Office (Word, Excel & PowerPoint.)
- Must be fluent in English (both written and verbal.)
- High level of responsibility and self-organization - A successful history of providing excellent customer service.