Office Supervisor - Randalstown Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Job Title: Office Supervisor Location: Randalstown, Northern Ireland Contract: Permanent, 37.5 hours per week – Monday to Friday, 08:30 to 17:00.
If flexibility is important to you, please discuss potential opportunities with our hiring team.
About the Role We're looking for a highly organized and customer-focused Office Supervisor to join our AB Agri team in Randalstown.
In this role, you'll oversee the smooth running of our office operations, support customer service, and work closely with suppliers and hauliers.
With a strong focus on accuracy and efficiency, you'll ensure that all administrative processes are completed to high standards, supporting our fast-growing business in the dairy and agricultural sector.
Some Key Responsibilities Will Include: Managing day-to-day office operations and supervising a small team Handling customer and supplier communications, processing orders, and managing invoices.
Coordinating with hauliers and managing customs compliance to maintain smooth supply chain operations.
Supporting site management during audits and ensuring all necessary documentation is in order.
This is a great opportunity for someone looking to grow their career in a supportive team within the dairy and agricultural industry.
Skills and Experience We encourage you to apply even if your experience doesn't exactly match the job description.
Your skills and motivation are what truly matter to us.
We value our diverse workforce and believe that our inclusive culture creates an environment where everyone can thrive.
Experience working with Dynamics 365 and other management systems is required.
Previous experience in a customer service role is essential.
Proficiency in Microsoft Office applications is necessary, with strong working knowledge in Excel, Word, and Outlook.
Experience with imports and exports processes is required.
Ability to develop and adhere to Key Performance Indicators (KPIs).
Strong problem-solving skills and root-cause analysis abilities.
A customer service-driven approach is essential.
Confidence in handling ambiguity is necessary.
Location This role is based in Randallstown, Northern Ireland.
Known for its friendly community and close ties to the agricultural industry, Randallstown offers a perfect blend of work-life balance in a beautiful setting.
About the Company Rewarding your passion When you join us, you'll do meaningful work and be rewarded fairly for it.
From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you - from day one.
About us We're AB Agri, part of Associated British Foods (ABF plc) and we're passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.
What sets us apart is how we delight our customers - and that's because of great people like you.
People with different life experiences who share common values.
Together we're building a fair, innovative and inclusive culture.
As a Disability Confident employer, we're committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know.
Application Notes We hope you feel that AB Agri is somewhere you can thrive and so we'd love to hear from you.
We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes.
When you do, we'll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve.
This information is anonymised, separate from your application and is never seen by the hiring panel.
You can choose not to answer these questions and this won't affect your application.
Apply today or contact our recruitment team for more information.
Agencies and media sales AB Agri group politely requests no contact from recruitment agencies or media sales.
We don't accept speculative CVs from recruitment agencies nor accept the fees associated with them.