OFFICE MANAGER - ENGINEERING & MANUFACTURING Competitive Salary + Bonus Wigan, Greater Manchester Our client, a leading engineering and manufacturing company based in Wigan, is seeking an experienced Office Manager to join their dynamic team.
This role offers an exciting opportunity to play a pivotal part in driving business growth and operational excellence.
About the Role: Working directly with the Senior Management team, you'll be responsible for streamlining office operations while coordinating activities across multiple departments.
This hands-on role requires exceptional organisational and people management skills.
Key Responsibilities: * Managing and monitoring customer accounts and relationships * Coordinating workflow and priorities for the office team * Creating and analysing performance reports * Setting and tracking team KPIs * Managing customer quotations and order processing * Overseeing CRM system maintenance and data accuracy * Developing and implementing process improvements * Building and maintaining strong client relationships * Coordinating with production teams to ensure delivery schedules * Managing team resource planning and workload distribution Essential Skills & Experience: * Proven experience in a similar role within manufacturing/engineering * Strong commercial acumen and business understanding * Excellence in MS Office, particularly Excel * Experience with CRM systems * Outstanding communication and interpersonal skills * Ability to work under pressure and meet deadlines * Strong problem-solving abilities * Team leadership experience Benefits: * 25 days holiday + bank holidays * Company pension scheme * Annual performance bonus * Free parking * Professional development opportunities This is an excellent opportunity for an experienced Office Manager looking to advance their career with a respected manufacturer.
The successful candidate will join a company that values innovation, teamwork, and professional growth