Position: Office Manager with Service Coordination Responsibilities (Full Time) Location: Ballymoney, Co Antrim Salary: £30,000£35,000 per annum (dependent on experience) About Us Zest Fire & Security Ltd., based in Ballymoney, Co Antrim, is a trusted provider of innovative Fire and Security solutions.
From design to maintenance, we pride ourselves on delivering excellence in safeguarding our clients' properties.
Join a supportive and growth-oriented team committed to your professional development!
Job Overview We are seeking an organized and proactive Office Manager with Service Coordination responsibilities to join our team.
In this role, you will manage and coordinate the scheduling and delivery of our services while overseeing critical office operations.
This is an excellent opportunity for someone with strong organizational skills, leadership qualities, and a customer-focused approach to contribute to seamless operations and excellent customer service.
Key Responsibilities: Scheduling & Coordination: Manage and schedule service appointments for installations, repairs, and maintenance across various systems.
Client Communication: Act as the main point of contact for clients, ensuring their inquiries are handled professionally and efficiently.
Team Support: Work closely with our technical team to ensure resources are allocated effectively and services are completed on time.
Record Keeping: Maintain accurate records of all service activities and assist in preparing reports.
Inventory & Supplies: Coordinate with suppliers to manage equipment and parts needed for service jobs.
Problem Solving: Address any issues that arise during service delivery, ensuring minimal disruption to clients.
Quality, Health & Safety, Environmental Compliance: Oversee compliance with quality, health and safety, environmental, and technical standards, ensuring the company adheres to all relevant rules, regulations, and certifications.
Invoicing & Financial Oversight: Handle invoicing for service calls and assist with financial tracking.
Manage key suppliers to ensure cost-effectiveness and timely deliveries.
Office Operations: Oversee day-to-day office operations, including administrative systems, supplies, and maintenance.
Supplier & Vendor Management: Manage relationships with key suppliers to support operational efficiency and cost savings.
Qualifications: Strong organizational skills with the ability to multitask.
Excellent communication and interpersonal skills.
Ability to work independently and manage time effectively.
Comfortable with maintaining confidentiality of company information.
Proficiency with Microsoft Office suite and an ability to quickly learn new software.
A proactive attitude and a commitment to providing excellent customer service.
Knowledge of quality, health and safety, and environmental compliance standards is a plus.
Previous experience in a coordination, administrative, or office management role.
What We Offer: Competitive salary with opportunities for bonuses.
Comprehensive benefits package, including [e.g.,retirement plans].
Opportunities for professional development and career advancement.
Supportive and collaborative work environment.
Flexible working arrangements to support work-life balance.
Employee recognition programs and team-building activities.
How to Apply Ready to take on a rewarding challenge?
Send your CV and a cover letter by 22nd January 2025.
We welcome applicants from all backgrounds and are committed to fostering an inclusive workplace.
Inclusive Statement We believe in creating an inclusive environment where all employees feel valued and empowered to succeed.
Applications from all backgrounds are welcome.