Job summary The Occupational Health Service for Hywel Dda University Health Board is seeking Occupational Health Administrators to work with the experienced administrative team for the service.
Main duties of the job The post will hold responsibility for ensuring that all service data is collated and available as required together with general administrative duties as detailed below.Other duties will include answering the telephone, reception duties, arranging clinics, updating and managing electronic referrals to the service and responding to enquiries, electronic, verbal and face to face.These roles within Occupational Health are both interesting and diverse, together with being extremely busy as there is a daily need to liaise with service users, including staff and managers, other services such as Infection Prevention and Control, Health and Safety Managers, Workforce etc; so a professional and sympathetic personal and telephone manner is vital for the role.Staff working in the Organisation will come from a variety of multicultural backgrounds, so the post-holder must be able to support those with cultural or language difficulties.The Occupational Health Service is also aiming to provide a paper free service so a good level of computer literacy is essential for the post.
About us Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties.
Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales.
We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.Two integrated care centres (Aberaeron and Cardigan, Ceredigion).Community facilities, including: 48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description Job responsibilities You will be able to find a full job description and person specification attached within the supporting documents.The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.
In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.The ability to communicate in Welsh is desirable for this post.
If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.Interviews will be held on 18/12/2024 Person Specification Qualifications & Knowledge Essential Level 3 qualification or equivalent demonstrable experience of administrative / office skills and knowledge Good standard of secondary education Ability to touch type Desirable NVQ Level 3 Knowledge of medical terminology Knowledge of the appropriate software systems Experience Essential IT skills Secretarial / Administration experience Experience in the use of software packages Desirable NHS experience Oracle experience Other Essential Remains calm under pressure Keen to increase knowledge and develop skills Desirable Flexible approach Language Skills Desirable welsh speaker (Level 1)