Nightshift Telephonist

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best.
To this end, NHS Scotland welcomes applications from all sections of society.As a Telephonist on our Raigmore Hospital digital switchboard, you will deal with a high volume of calls providing first line communication to colleagues and the general public.
Presenting a helpful and polite manner to both internal and external callers, whilst maintaining the high quality and service standards required.Previous telecoms experience would be beneficial, however, all training will be provided.You will ensure that our callers receive a prompt efficient service, and carry out the expectations of laid down procedures covering: Emergencies, alarm activation and out of hour's on-call staff.You must have the ability to work as part of a team and as a responsible individual, follow instructions and possess good communication skills.Hours of work are 18.6 per week working week 1 - Monday and Tuesday 23.30pm - 7am and week 2 Wednesday, Thursday and Friday 23.30pm -7amThis role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa.
NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).