Night ManagerYHA AmblesidePermanent25 - 42.5 hours per week£12.44 per hour (applies to all, including those under the age of 21) Staff accommodation is available at a rate of £63.70 per weekAre you looking for a fun and varied job in hospitality management?
YHA Ambleside are looking for a Night Manager to support the Hostel Manager!
YHA Ambleside is situated right on the shores of Windermere, this stylish youth hostel offers an unbeatable location, stunning views, and state of the art facilities for families, groups, and solo travellers to enjoy.
As a Night Manager you'll support the Hostel Manager with the day-to-day management of the hostel.
You'll create a great place for our teams to work and ensure our guests have a great experience in our hostels.Why work for YHA?Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or familyAccess to YHA's staff discount and cash back portalFree YHA Membership each yearAccess to support via our Employee Assistance Program There's lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.What will you be doing as a Night Manager?We are a friendly team and will provide the training required for you to undertake the role.
However, there is plenty for you to get stuck into from day one, including: Directing and supporting team membersResolving difficult situations and emergencies in a professional and efficient mannerEnsuring the security of the hostelEnsuring regular hostel inspections are carried outCarrying out cleaning dutiesPreparing for breakfast service What Skills and Experience do you need to be a Night Manager?Our Night Managers are responsible for ensuring the quality of service is maintained throughout the night, delivering excellent service to all of our guests and giving them a great experience with YHA.To provide this service we are looking for candidates who have: Experience in hospitality or customer service, including the management and delivery of a quality serviceExperience of managing a team – experience of leading others, providing guidance to members of your team (desirable)APLH level 2 qualifications and NVQ Level 3 within Customer Services, Hospitality, Tourism (desirable)Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting dutiesBasic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, ExcelKnowledge and understanding of the core purpose of YHA – what YHA does and how we do it For more information about the role and the skills and experience required, please refer to the job description.At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge.
We provide a robust induction, ongoing training, and opportunities for personal growth.
While certain roles may require specific skills, we welcome applicants from all backgrounds.Who are YHA?YHA is a social enterprise with a mission to enrich the lives of all, especially young people.
YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.