1st Line Network Engineer – Exciting Opportunity in Software-Defined NetworkingMust be within commutable distance to Leeds and eligible to live and work in the UKPosition: 1st Line Network EngineerLocation: LeedsShift Pattern: 24/7 NOC – 4 days on, 4 days off, 4 nights on, 4 days offCareer Growth: Exceptional opportunities for career progression and professional developmentAre you passionate about networking and eager to advance your career in cutting-edge technologies?
Work for a leading IT Service provider as a 1st Line Network Engineer, where you'll play a pivotal role in monitoring, supporting, and maintaining network services in a fast-paced, 24/7 Network Operations Center (NOC) environment.Why Join Us?Exposure to Software-Defined Networking (SDN): Learn and work with the latest SDN technologies and gain valuable hands-on experience.Career Progression: We're committed to your growth.
Our clear career path will help you advance into 2nd and 3rd line roles, specializing in areas like cloud networking, network security, and software defined networking.Continuous Learning: Access to training, certifications, and mentorship programs to enhance your technical expertise and accelerate your professional development.Your Role:As a 1st Line Network Engineer, you'll:Monitor and manage network performance to ensure uptime and reliability of network environmentsTroubleshoot and resolve first-line technical issues efficiently.Escalate complex issues to higher-tier support teams when necessary.Collaborate with other engineers to deploy and support SDN solutions.Maintain detailed documentation of incidents and actions taken.Provide outstanding support to our clients while working in a 24/7 shift rotation.What We're Looking For:Eagerness to Learn: You have a passion for networking and a drive to expand your technical skills.Team Player: You thrive in a collaborative environment and can communicate effectively with colleagues and clients.Technical Aptitude: Basic understanding of networking fundamentals (e.G., TCP/IP, DNS, VPNs) is required; certifications such as CCNA or CompTIA Network+ are a plus.Adaptability: Comfortable working in a 24/7 shift pattern and able to handle varying workloads.Growth Mindset: You're ambitious, proactive, and ready to seize opportunities to advance your career.What We Offer:Competitive salary with shift allowances.Comprehensive benefits package, including healthcare and pension.A supportive and inclusive workplace culture.Structured career path with access to certifications and training like CCNA, CCNP, SD-WAN, and cloud technologies.Work on innovative projects with cutting-edge networking solutions.Career progression into more technical positions or leadership