Were seeking an enthusiastic Network Engineer to join our innovative IT team at Geoquip Marine a leading Geotechnical site investigation company dedicated to the renewable energy sector!
About Geoquip Marine: Were pioneers in providing safe and reliable geotechnical investigations globally.
With expertise in offshore and onshore facilities were recognised for our commitment to excellence recently nominated for digital innovation at the Ground Engineering Awards 2023.
Your experience: Bachelors Degree in IT (or equivalent IT related experience) Networking or Azure Qualifications Experience in IT Helpdesk Service Delivery and Ticket Management Experience of Active Directory and Azure Entra ID Administration including Intune (Endpoint Manager) and Group Policy Management Experienced in Documentation Process Mapping and Training Guide writing.
Key attributes: A broad understanding of Enterprise Windows Domains Networking and Network Security Azure Server Azure Networking Firewalls Server architecture Virtual Machines SANs NAS Veeam SQL Database and Office 365.
Active Directory and Azure Entra ID Administration including Intune (Endpoint Manager) and Group Policy Management Knowledge of Windows operating systems (Desktop and Server components) Advanced knowledge of company supported applications as well as Windows operating systems (Desktop and Server components).
Ability to learn and support new applications.
Interpersonal skills and the ability to train people.
Methodical and diligent approach with attention to detail and good time management.
Positive and flexible attitude with selfbelief and tenacity.
Good communication skills and respect for confidentiality.
Your responsibilities: Providing IT Network Support and Service Delivery as part of the IT Department and Service Desk.
Troubleshooting Network and Computer problems in line with predefined Company Service Level Agreements and Key Performance Indicators.
Assisting the IT Manager in delivering complex IT Projects.
Advising staff on appropriate actions processes procedures and policies.
Serving as liaison between staff and the IT management department to resolve issues.
Working oneonone with staff on application and networking projects.
Taking ownership of user problems and be proactive when dealing with user issues Providing recommendations and advice on company IT purchases.
Providing recommendations on Company IT Network security including in the cloud (Azure) Assisting in the development of IT related policies and procedures concerning IT Network use security and systems.
Documenting processes procedures and identified resolutions for future reference.
Performing hardware and software installations including Networking and Cloud operations.
Managing and recording IT assets.
Ensuring excellent quality of service to internal and external clients including interested parties.
Assisting with the development of reporting capabilities and reviewing performance metrics to improve service delivery.
Any other duties deemed necessary which are within the bounds of the incumbents competence and function.
What can we offer Flexible working and hybrid location opportunities.
Private Healthcare Income Protection Life Assurance.
5% Employer Pension Contribution.
Highly competitive salary.
Salary Sacrifice Cycle to Work Scheme.
Gym Membership Scheme.
Join our People and Culture team for fun employee events