Yate Supplies are a family run company who provide a one stop shop to the hospitality and catering industry.
Trading for over 35 years, we provide our customers with over 25,000 food packaging, janitorial and catering products.
The customer is at the heart of everything we do, and we are renown in the industry for our excellent service and management of bespoke printed food and drink packaging.
We send products all over the UK, mainly on our own transport and provide a unique service (especially in central London) by delivering our customers orders at night for minimal operational disruption for our end user.
We are recruiting for a National Account Coordinator to join our Sales team on a Permanent basis.
You will work on average 37.5 hrs per week between Monday to Friday.
The role is office based with occasional travel as and when needed.
The salary for the role is £23,000 -£24,500 plusquarterly bonus We also offer 22 days holiday plus bank holidays.
Overview: To assist our National Account sales team to help provide fast and accurate responses to our customers.
Responsible To: Director of Sales Key Objectives and responsibilities: To assist the Account Manager to respond quickly and effectively to internal and external customers To progress and resolve any issues that may arise To be responsible for all administration relating to the specific national accounts including responding and prioritising daily management of email accounts To support the account manager with customer development plans including product launches, menu changes and new service requirements To support the mobilisation of new business, opening orders for existing customer new sites or refurbishment orders To support the account managers with their day to day duties enabling them to spend more quality time in front of customers growing accounts and obtaining new business.
To help the account manager deliver any company changes and initiatives To occasionally support the account managers visiting customers To work with the company departments to achieve company and customer objectives To undertake continuous training to further product and job knowledge To adhere to all ISO9000, Health & Safety, Personnel Policies and Procedures Key Experience and Skills The successful candidate will have a proactive nature, with great organisation skills and the ability to deal with multiple projects at once.
Experience of communicating directly with customers or the public in a customer service orientated role will be preferred Ideally will have strong Excel and Word knowledge and be numerate and literate Organisational skills are essential as it the ability to prioritise and work under pressure Must be a good team player Experience of working in a hospitality or catering environment is desirable TPBN1_UKTJ