Job Description In'N'Out Autocentres are experts in vehicle servicing, MOT's & repairs.
Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none.
We are 100% committed to customer satisfaction and are proud to be a Which?
Trusted Trader.
If you're an experienced MOT Tester/Technician looking to develop your career with an expanding fast fit business then look no further.
Our customers are at the heart of everything we do; we constantly strive to exceed our customers' expectations, providing quality, value, convenience and above all exceptional levels of customer care.
Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
BASE SALARY: £28,000 - £33,000 About The Role Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
We can offer a competitive base salary with performance related bonuses and incentives.
You'll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
Benefits: Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Referral programme Supplemental pay: Bonus scheme Performance bonus Quarterly bonus Skills Needed About The Company Servicing Made Simple We provide you with fixed prices, clear explanations, and great service.
All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts We only use parts that match or exceed original manufacturer specifications.
All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians All our workshop technicians are trained to the highest standards.
Many of whom have joined us from big brand main dealers.
They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture We are a Which?
Trusted Trader And proud of it.
We are regularly audited by Which?
and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers.
Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities.
All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot.
We strive for 100% customer satisfaction.
We will never carry out any additional work unless authorised.
Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria Required Criteria Automotive service & MOT: 2 years (minimum) Full Driving Licence Level 3 Light Vehicle Maintenance & Repair Class 4/7 MOT licence Closing Date Saturday 30th November, 2024