The Role We're looking for a Mobile App Product Owner to join our Digital Experience Team to be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do.
You will own & deliver areas of easyJet's digital products and experiences for our customers, driving commercial return and increased customer engagement & satisfaction.
You'll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at the heart of our thinking.
What you will need to do this role: You will have at least 5 years Mobile App Product experience along with a passion for digital technology and experience & understanding of IT development processes. You will be a smart, hands-on and creative person, with previous experience in delivering digital features, tools and experiences. A true "customer first" thinker – naturally representing the customer throughout the idea generation and development process whilst maintaining commercial awareness. You will drive data-driven change, basing your decisions on insights and analytics rather than opinions. Experienced in ecommerce, with the understanding of trading pressures and impact. A people person with outstanding networking ability to support the need to collaborate with a range of stakeholders across the business. Self-motivated and results-driven with a "take charge" attitude to manage the full development cycle of a product. Agile and innovative with the tenacity to thrive in a constantly changing environment. Very strong presentation and influencing skills. What you'll get in return: Competitive base salary Up to 20% bonus 25 days holiday plus bank holidays, with the opportunity to buy 5 additional days leave after 12 months in role BAYE, SAYE & Performance share schemes 7% pension Life Assurance (x4) Discounted staff travel scheme with access for friends and family Annual credit for discount on easyJet holidays 'Work Away' scheme, allowing you to work abroad for 30 days a year Electric vehicle lease salary sacrifice scheme Access to online learning tools and development programmes Location & Hours of Work We typically get together 3 times a week at our head office at Luton Airport.
About easyJet At easyJet, we're not just about making travel affordable, we're also committed to making wellbeing a rewarding journey for our team through small, healthy steps. We provide the necessary tools and resources, fostering a culture of care and collaboration.
Apply We welcome applications from people from all backgrounds as part of our ongoing commitment to having a team that truly represents the customers that we serve. You may feel that you don't meet every single requirement for this role, but we'd still encourage you to submit an application rather than ruling yourself out. If you need any adjustments or support during the recruitment process, please let us know and we'll work with you to find a solution.
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