We're not just another tool hire company. We're innovators, trailblazers, and industry game-changers. With cutting-edge technology at our core, we're redefining the standards and consistently going above and beyond to serve our customers.
With over 100 locations and more opening throughout 2024, we're growing fast!
Explore our benefits! 28 days holiday entitlement (Including bank holidays), additional holiday buy scheme, access exclusive discounts on equipment rentals, car lease, and retail purchases. Plus, you'll receive life assurance twice your annual salary. Enjoy healthcare and wellbeing platforms. We're here to help you achieve your future goals with personalised career development!
The Role of a Merchant Branch ManagerAs a Merchant Branch Manager, you will be at the forefront of building strong customer relationships by offering premier hire solutions and top-tier products across all building service sectors. If you're eager to join, we want you to be part of our exciting journey.
Similar Working PatternMonday to Friday 7:30am until 4:45pm and Saturday 8:00am until 12:00pm
What do you need to succeed as a Merchant Branch Manager?Experience in construction products/equipment and have previously held a similar managerial/supervisor position in builder's merchant or a related business.Strong commercial acumen with awareness of the current market.Proven ability to consistently meet and exceed performance targets, prioritise tasks and consistently meet deadlines with a strong focus on finding solutions.Commitment to continuous learning and expanding product expertise.Dedication to delivering exceptional customer service.Highly adaptable, self-motivated, and resourceful.Excellent organisational abilities, with a talent for balancing workloads and meeting service demands.What does the Merchant Branch Manager role involve?Independently manage the HSS dedicated area within our partnering builder's merchant, providing expert assistance to customers with their hire needs while actively seeking opportunities to upsell and cross-sell products and services.Cultivate and maintain strong relationships with customers to secure repeat business and long-term loyalty.Promote the branch to increase trade sales growth.Meet and exceed sales targets with a customer-focused approach.At HSS, we celebrate diversity and inclusivity. We understand that statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless of if you feel your experience is not an exact match. We're also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce. Please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.
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