Job summary Are you looking for an exciting opportunity to be part of a new service development in Cheshire and Merseyside Region?The Specialist Community Forensic Team has recently been commissioned to work with key stakeholders and partner agencies to enhance community provision for people who are autistic or who have a learning disability.
Primary secretarial responsibility to Specialist Community Forensic Team for people with a Learning Disabilities and or Autistic ((CM SCFT LD/A) Consultant Psychiatrist.
We are looking for a Medical Secretary who is enthusiastic and person centred.
They will provide a high quality service that is innovative in practise.
Main duties of the job The Specialist Community Forensic Team is a multi-disciplinary team consisting of Nursing, Speech and Language Therapy, Occupational Therapy, Social Work, Psychology and Psychiatry.We are looking for a medical secretary who will provide a comprehensive, efficient and modern secretarial service primarily to Consultant Psychiatrist and when required wider serviceThe core business of the service is Monday to Friday between 0900hrs - 1700hrs, based in the team's office at Hollins Park.Core hours of this post will be discussed at interview.
About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services.
Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient.
We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.
We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.Flexible working requests will be considered for all roles.
Job description Job responsibilities As part of our client care pathways several regular client centred meetings, consultation clinics and care & support reviews are arranged and administered on behalf of the client.
The post holder will have primary secretarial responsibility to Specialist Community Forensic Team for people with a Learning Disabilities and or Autistic (CM SCFT LD/A) Consultant Psychiatrist or service lead.
The post holder will also provide a confidential, flexible, comprehensive business administration service within a team or service structure.
The post holder must be able to exercise judgement and knowledge in prioritising their daily duties and tasks, by understanding the needs and priorities of the Consultant Psychiatrist or service leads and balancing against service level agreements/core standards and the resource available.
This will require the post holder to be able to negotiate, influence, delegate and make creative decisions to ensure the use of resources are maximised within the service or team.
Knowledge of general/medical or legal terminology is a requirement; working knowledge of the Mental Health Act and experience of using Electronic Patient Records system, is essential to carry this role out effectively.
Please see Job Description and Personal Specification for further information .
Person Specification Qualifications Essential Possess a recognised typing/word processing qualification , RSA III or equivalent Good standard of general education to include GCSE grade C or equivalent including English language AMSPAR Diploma or equivalent , legal NVQ Admin level 3 or working towards ECDL or Microsoft Office Specialist qualification or working towards Knowledge Essential Significant relevant secretarial and diary management experience in similar role Respond to and deal with routine and complex enquiries from staff and other agencies in using initiative and responding within agreed boundaries Previous experience of arranging meetings and producing the relevant agendas, minutes, and papers Previous experience of data input and retrieval for analysis Proficient in the use of computer packages which include Word, Excel, PowerPoint, Microsoft Outlook and Internet Explorer Able to produce documents, reports etc to a high standard to meet deadlines Experience of using/updating electronic client admin systems RiO/PAL/s Lorenzo/ Care-notes Ability to operate and maintain a bring forward system Experience Essential Experience of working in a mental health/learning disability setting Values Essential Continuous Improvement Accountability Respectfulness Enthusiasm Support High professional standards Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty Discreet Change oriented Skills Essential Strong verbal and written communication skills Ability to develop and maintain good working relationships Demonstrate the ability to use effective communication when dealing with internal and external clients/client's families & carers/agencies etc Demonstrate a caring and sensitive attitude when responding to client's families/carers concerns, queries Able to plan and prioritise Accurate and efficient keyboard skills Able to type directly into lap-top during meetings/note taking Able to adapt to changing needs and demands Ability to work under pressure to tight deadlines Able to solve problems and demonstrate sustainable solutions Able to identify where task/ processes are adding value or efficient use of resource and or adding value to client's outcomes Able to adapt to new/changing/national agenda which impact on the NHS or the Trust Flexible approach to work to meet deadlines (within the agreed hours of work) Demonstrate a willingness to undertake further training, identification of own development and training needs