Job summary Be an effective member of Lister House's Secretarial team.
To provide an effective and comprehensive secretarial service to the practice, including typing of letters and reports to assist in the delivery of quality care to patients.
This will involve Lexacom Digital Dictation, TTP SystmOne Clinical System and the NHS e-Referral Service.
Main duties of the job To provide an effective and comprehensive secretarial service to the practice, including typing of letters and reports to assist in the delivery of quality care to patients.
This will involve using Lexacom Digital Dictation, TPP SystmOne Clinical System and the NHS Choose and Book system.To be responsible for the transcription and forwarding of all referral letters ensuring they are forwarded to the appropriate hospital departments in agreed timescales.To be responsible for the co-ordination of the cancer referral process as determined by National and local guidance and protocols.Handle and respond to a variety of queries received daily via post, email or telephone from patients, clinicians and other services.Extensive use of GP clinical systems and linked software to update and store data in line with practice policy to ensure records are up to date and available for clinical staff at all times.Handle medical reports and requests from patients and patient representatives, ensuring these are dealt with in a timely, precise manner.Assist in training new clinicians in the use of the Lexacom Digital Dictation System.Be part of the induction process for new starters and provide an overview of the secretarial role as and when requiredTrain new Medical Secretaries to expected standard working alongside the training scheduleMonitor tasks on a daily basis, deal within a timely mannerFranking of outgoing postMonitor and update protocols with changes About us If you are looking for somewhere you can make a real difference and passionate about giving help to others, starting a career at Lister House Surgery might be what you are looking for.Some benefits if working at Lister House Surgery: NHS Pension Scheme Access to Blue Light Discount Job description Job responsibilities Please view the attached Job Description and Person Specification document for full details regarding this post.When completing the application form, please ensure that you clearly demonstrate how you meet the criteria.
Person Specification Experience Essential Recent relevant coding experience in a busy office experience.
Understanding of Health and Safety policies and procedures.
Desirable SystmOne - Clinical system use.
Good understanding of medical terminology.
Other Requirements Essential A desire to expand professional knowledge and skills through training and development programmes.
Ability to take the initiative and willingness to assist the wider Practice Team Personal Qualities Essential Team Player Flexible approach A consistent and reliable worker Good listener and communicator Qualifications Essential Minimum 5 GCSE at Grade C or above including English.
Skills Essential God working knowledge / familiarity with working Microsoft Office Products Excellent keyboard and computer skills Good interpersonal skills and the ability to communicate with a wide range of people.
Ability to self-motivate, organise and prioritise own workload.
A logical approach and particular attention to detail preparing referral letters and accuracy for filing etc.
The confidence and ability to approach clinical staff to clarify issues from audio or written material.