Job summary This is an excellent opportunity to join our Children and Young People's Service in North Cumbria, which aims to provide a high quality patient focussed service.
We are looking to recruit a competent and professional Medical Secretary, to be based at either the Carleton Clinic, Carlisle or Lillyhall Business Centre, team comprises; Medical Secretaries, Administration Officers,Clinical staff including Psychiatrists, Psychologists, Nurses, and Allied Health professionals.
This role is crucial to the efficient day to day delivery of the service.
Candidates are required to meet the mobility requirements for this post astravelling between sites in North and West Cumbria may be required.
Main duties of the job The main duties are to provide a high quality secretarial service to our Doctors and Clinicians.
This will include setting up clinics, typing up reports and letters, sending out appointments, keeping patient details up to date using the RiO system, liaising with families and professionals.
There is a requirement to monitor consultant caseloads, take minutes, set up meetings, manage diaries and book clinic and meeting rooms as necessary.This is a senior role within the administration team and the post holder would be required to assist the Administration Manager, and the Administrative Team Leads with the day to day management of workflow within the service, to support and train administrative colleagues as required.
About us We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future.
In return we can offer a dynamic working environment in which to build a career.
Job description Job responsibilities Please refer to the attached Medical Secretary job description.
The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.
You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification.
If you do not meet this criteria you may not be shortlisted.
Full time, per week Monday to Friday.
Advertising date : 24th December 2024 Closing date : 14 January 2025 We welcome your application.
Person Specification Education and Qualification Essential General level of education to O-Level/GCSE or equivalent with a minimum of level C in Maths and English RSA Level III/ OCR 3 in word processing with knowledge acquired through further experience NVQ 3 in Business and Administration Desirable NVQ Level 3 in Customer Care or equivalent Knowledge and experience Essential Good understanding of Microsoft Office applications, particularly Outlook, Word and Excel Good working knowledge of office procedures Previous secretary/clerical experience Knowledge and understanding of relevant medical terminology Effective minute taking skills Ability to uphold confidentiality at all times Desirable Experience of working in an NHS environment Electronic diary management experience Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures Skills and competencies Essential Excellent organisational and problem solving skills Excellent communication and interpersonal skills both verbal and written Ability to prioritise own work in order to meet deadlines and work under pressure with minimum supervision Ability to be pro-active, forward plan and deal with conflicting situations Desirable Audio typing skills Ability to maintain and update Patient Information Systems RiO Personal characteristics Essential Self-motivated and able to work both independently and as part of a team Ability to build positive working relationships with internal and external colleagues Additional Requirements Essential Able to meet the mobility requirements of the post