Job summary An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies ( Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job To support the co-ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team.
To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved.
To support the facilitation of the patients along a defined pathway.
About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients.
The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .
Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.Please check your email account regularly.
Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Applications may be submitted in Welsh.
Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification Qualifications Essential NVQ Business Administration L3 or equivalent experience.
RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
IT related qualification CLAIT plus /ECDL or equivalent.
Desirable AMSPAR - City & Guilds L3.
NVQ Customer Service L3.
Experience Essential Knowledge of a range of administrative processes.
Experience of working in a busy office environment.
Desirable Experience of working within the NHS.
Skills Essential Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
Proficient in use of Microsoft office applications.
Experienced in planning organising and prioritising own workload.
Flexible and adaptable to changing service demands.
Excellent organisational skills.
Desirable Minute-taking skills.
Knowledge Essential Evidence of Continual Personal development.
Ability to deal with sensitive information.
Desirable Knowledge of NHS Organisations.
Medical terminology.
Other Essential Ability to travel as per the roles requirements.
Desirable Welsh Speaking.
Personal Qualities Essential Team player.
Approachable /Friendly.
Reliable.
Develops own practice through reflection and learning.
Empathetic.