Job summary We are looking for medical receptionist to join our team for 20 hours per week.
Work pattern to be discussed.To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Main duties of the job Maintaining and monitoring the practice appointment systemProcess personal, telephone and e-requests for appointmentsAnswer incoming phone calls, transferring calls or dealing with the callers request appropriatelySignpost patients to the correct serviceInitiating contact with and responding to, requests from patients, team members and external agenciesRead code data on SystmOnePhotocopy documentation as requiredData entry of new and temporary registrations and relevant patient information as requiredInput data into the patients healthcare records as necessaryDirect requests for information SAR, insurance / solicitors letters and DVLA forms to the administrative teamManage all queries as necessary in an efficient mannerCarry out system searches as requestedMaintain a clean, tidy, effective working area at all timesMonitor and maintain the reception area and notice boardsSupport all clinical staff with general tasks as requestedAll other duties that are allocated to them About us Woodhouse Hill Surgery is based in Fartown Huddersfield.
We are part of Kirklees CCG.
We have approximately 4400 patients.
Our lead GP is Dr Weqas Ahmed.
Job description Job responsibilities In addition to the duties previously mentioned, the receptionist may be requested to:Support administrative staff, providing cover during staff absencesScanning of patient related documentation and attaching scanned documents to patients healthcare recordsComplete opening and closing procedures in accordance with the duty rotaAs required support [insert role] in the management of repeat prescriptions, ensuring they are processed accurately and efficientlyOrdering and monitoring of stationery supplies Person Specification Qualifications Essential Experience of working with the general public Desirable Experience of working in primary care Experience of working in a GP practice Experience in working in a health care setting Experience Essential Experience of working with the general public Desirable Experience of working in primary care Experience of working in a GP practice Experience in working in a health care setting Knowledge and skills Essential Ability to provide quality care Good interpersonal and communication skills Desirable IT skills - System one Microsoft Office