Media Sales Executive HomeLet are looking for a new Media Sales Executive. The ideal candidate is someone who is customer centric and results orientated.
Job purpose: To sell Sky services to customers by utilising outbound data and inbound calls/warm transfers from other areas of the business. Achieving and exceeding set targets and KPI's, whilst adhering to quality guidelines and scripting.
Key Responsibilities: Sell Media Services directly to customers that are eligible. Meet individual/exceed targets and assist in meeting targets set for team and business unit. Outbound call on leads provided from agents and other areas of the business. Maximise your opportunity to sell through ownership of your own productivity. Be aware of the department targets and work as part of a team to ensure you strive to influence this in a positive way. Offer support to your team leader and step up to lead the team in their absence in terms of conduct, behaviours, output and tasks. Approach each day as a fresh challenge and with an enthusiasm to deliver. Ensure that TCF requirements are followed throughout company processes, procedures and in dealing with customers. Work using script/call guide. Take ownership and responsibility of your workload and performance. Keep up to date with the newest offers available for our customers and the savings that can be made as a HomeLet customer. Achieve or exceed target on all quality assessments. Work closely with all departments to deliver exceptional service. Identify and make recommendations for improvements to current working practices as required. Effectively deal with and log complaints. Carry out any other tasks as directed by Team Leaders or Manager. Education/ Qualifications: GCSE in English Language and Maths (or equivalent). Computer Literate. Experience and Knowledge: Proven sales experience. Experience of working to targets. Experience of regulated products, non advised/advised selling and or financial/insurance experience. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
REF-217 882
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