Mechanical Engineer - Product Support

Details of the offer

About Us - Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation.
Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies.
John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide.
We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.
John Crane is part of Smiths Group , For over 170 years, Smiths has been improving our world through smarter engineering.
Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.
Now let's hear it directly from the creators – About | John Crane Connect with us on LinkedIn: John Crane: LinkedIn Job Description We have a fantastic opportunity for the role of a Gas Seals Reliability Engineer who will be reporting to the Gas Seals Reliability Manager.
The role of a Gas Seals Reliability Engineer is to support external customers on all technical aspects including design, manufacture, build and test.
This will involve looking at fast turnaround projects with levels of complexity varying.
You will support sales network and carry out technical assessments detailing recommendations to support business plans.
The role is open to be located at our headquarters within Slough site.
Working Monday to Friday during normal office hours.
John Crane is an equal opportunity employer.
We celebrate diversity and are committed to crafting an inclusive environment for all employees.
Duties & Responsibilities (not limited to) Evaluating in house test failures and considering dry gas seal designs while looking for solutions.
Performing and interpreting calculations, analyses, and computations for unknown factors involving well-understood mechanisms.
Prepare and present technical presentations to internal & external customers.
Preparing technical feedback for both internal & external customers.
Supporting commercial teams in technical meetings with customers to help resolve issues and build relationships.
Liaising and working alongside Development Engineering occasionally when developing point solutions.
Working with Operations to ensure stakeholders are apprised of project progress.
Utilising proprietary FEA analysis software to investigate issues.
Producing Concept sketches, in CAD to convey design modifications.
Providing detailed technical support to customer queries.
Constantly maintaining the company's professional image via effective communication.
The Individual Relevant work experience in a mechanical engineering role.
Experience with: Rotating Equipment, precision engineering, forensic analysis, the oil & gas industry would be an advantage.
Previous experience in failure analysis and root cause analysis will prove advantageous.
Ability to read P&ID, General Arrangement and detail drawings.
Awareness and general knowledge of controls, control systems and instrumentation.
Able to create and work to a plan, delivering on time and to expectations.
Can work independently and drive team goals forward.
Ability to conduct and lead meetings.
Excellent communication skills and commercial awareness.
Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish.
All qualified applicants will receive equal consideration for employment regardless of race, colorr, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing.
Avoid fraudulent requests by applying jobs directly through our career's website ( Careers – John Crane ) or LinkedIn.


Nominal Salary: To be agreed

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