OSITION : Digital Internal Quality Assurer DEPARTMENT : Quality RESPONSIBLE TO : Head of Quality SALARY: £38k - 40k depending on experience/competence At Apprentify we take quality very seriously which is why we achieved our grade 1 outstanding in September 2022.
Quality and learner experience is key to driving the business forward.
Our drive into the digital, tech and sales apprenticeships has been key to our success.
This role will be to ensure that this silo of apprenticeships and bootcamps perform to the very best they can be.
We also want to launch more programmes across our employers and this role will be working with the curriculum and delivery teams to ensure that they are the very best on the market.
The requirement to drive Quality across the company is paramount.
The post holder will be responsible for timely sampling, Development Coach (DC) support and meeting AO, Mock assessments and EPAO requirements for apprentices on programme.
MAIN DUTIES AND RESPONSIBILITIES Timely desktop sampling (using Bud Systems) following the company sampling strategy with rich and impactful developmental feedback Deliver, monitor, and evaluate DC/Tutor CPD requirements (remote and face to face) following the Quality Framework and provide feedback and action planning Supporting and developing curriculum and assets across the sales sector Deep dives and assessment of every area of the delivery Conduct apprentice and employer interviews as per sampling strategy Conduct quality assurance sampling of our curriculum e-learning and resources Conduct timely observations of teaching and learning in line with the teaching and learning policy Conduct timely EPA activity with apprentices and employers (where relevant) once triggered by DCs Maintain active support and guidance for DCs Actively support and monitor all Quality improvement activity through our live Quality Improvement Plan Contribute to all Self-Assessment and Quality Improvement processes Keep up to date with any industry and curriculum changes Work with the Head of Quality to plan and lead on any relevant external/accreditation visits Attend and lead (when relevant) developmental/standardisation/team meetings or training sessions Complete any CPD requirement as directed by the business and/or your line manager KEY OUTCOMES TO BE MEASURED (KPI'S) Maintain a sampling plan and ensure all planned samples are carried out in a timely manner Conduct DC observations and support Provide robust oral and written feedback to DCs that leads to timely apprentice completions (Success rates) Develop DCs to excel in their operational activity, delivery and overall customer experience (CSAT – can we extrapolate from existing surveys?)
Ensure all IQA practice meets Awarding Organisation/End Point Assessment Organisation expectations Facilitate standardisation meetings/training sessions as per Apprentify Annual Quality and Curriculum Planner Support the company to deliver on agreed GROWTH objectives Ensure Bud Systems is fully utilised to manage and monitor learner progress Conduct Mock End-Point Assessments for all apprentices EXPERIENCE & KNOWLEDGE Essential: Competence and experience IQA'ing within the following apprenticeship standards: Multi Channel Marketer, Content Creator, Marketing Executive and PR and Communications Experience of delivering Apprenticeship Standards and conducting Mock End-point Assessments Experience in observations of teaching and learning Proven track record of raising standards of delivery, developing staff and leading EQA visits Sound knowledge of Ofsted and the Education Inspection Framework Desirable: Experience of using bksb and CognAssist Experience of using ePortfolios (Bud Systems ) and Learning Management Systems Achieved English, Maths and ICT Functional Skills at Level 2 Job Type: Full-time Benefits: Additional leave Casual dress Company events Company pension Health & wellbeing programme Life insurance On-site parking Private medical insurance Sick pay Work from home Schedule: Monday to Friday Experience: IQA: 1 year (required) teaching and assessing: 1 year (required) Digital/IT/Marketing: 2 years (required)