Marketing Communications Specialist - Loyalty App - B2C

Marketing Communications / Customer Communications Specialist - Loyalty App (Contract, Hybrid, Reading) - Mobile Telecoms - B2C Join the Marketing team on an exciting mission to grow and engage our customer base!
We're looking for a creative marketer to help drive loyalty communications our rewards app.
You'll work closely with cross-functional teams to develop compelling customer comms that drive app downloads, user engagement, and offer redemptions.
Key Responsibilities: Develop and manage creative communications for the loyalty app (email, SMS, DM, app).
Collaborate with teams (CVM, Marketing, Propositions) to create effective comms strategies.
Write clear briefs for in-house creative teams and oversee asset delivery.
Use data insights to drive marketing effectiveness and engagement.
What We're Looking For: Experience in B2C customer comms / marketing.
Strong copywriting skills and attention to detail.
Proven ability to influence stakeholders and work in cross-functional teams.
Passion for creative, customer-focused marketing.
Previous experience working on a loyalty platform will be an advantage!
This is an exciting opportunity for someone passionate about driving customer loyalty.
Hybrid role based in Reading (2 days/week in-office) Role falls inside IR35