DESCRIPTION
At Audible, we believe stories have the power to transform lives.
It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners.
We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other.
Imagine your future with us.
ABOUT THIS ROLE
We are seeking a talented and motivated Manager to join the Member Shopping Experience Team at Audible.
The MSE Team is responsible for improving the member experience across our websites and apps, with the goal of driving engagement KPIs in English-first markets.
The role will be responsible for executing strategies to enhance the shopping experience for Audible members, supporting partnerships with P13N (Personalization), DCLO (Dynamic Carousel Layout Optimization), and Search and Entities Product teams, and driving marketing-led optimization efforts under the guidance of the Associate Director.
As a Manager, Member Shopping Experience, you will...
Execute on the A/B testing and product launch roadmaps to improve the member shopping experience on the Audible app and websiteSupport partnerships with P13N, DCLO, and Search and Entities teams, collaborating with Product Managers and TPMsBe the marketing lead on some Product launches, representing marketing on syncsWork on marketing-led optimization initiatives, participating in early stage brainstorming and contributing new concepts to enhance the customer experienceAssist in developing new feature concepts and conducting POC experimentationExecute A/B tests, advising on placement and targeting, implementing in the CMS, and managing QAMonitor performance and use analytics to recommend launch decisionsProvide regular updates and reports on project progress and resultsContribute to strategic projects as assigned BASIC QUALIFICATIONS 5+ years of experience in e-commerce, digital marketing, or related fieldExperience in customer experience optimizationExperience with content management systems and A/B testing methodologiesExperience working cross-functionally with product, engineering, and marketing teamsBachelor's degree in Marketing, Business, or related field PREFERRED QUALIFICATIONS Interest in personalization technologiesStrong project management and organizational skills, with a problem-solving mindsetAbility to work independently and as part of a teamAttention to detail, with strong QA abilities and commitment to high-quality workExcellent communication skills (written and verbal)Proficiency in data analysis and basic statistical conceptsBasic understanding of coding concepts and principles (no technical experience required)Adaptability and openness to working in a diverse, global environment, including some flexibility for working hours across different time zones
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