Manager Customer Services

Details of the offer

Installations Manager - A Challenging, Varied & Interesting Management Role.
Based in Leicester, involves travel nationwide.
Responsible for team of installers and success of installations.
Delivery and installation of plants and green walls to offices, hotels, restaurants.
Monday – Friday, 0700 to 1630 with 30mins.
This dynamic and varied role involves leading the Installations team, managing their daily workload, resolving issues, implementing changes, and driving team improvement.
The ideal candidate has strong people-management skills, is flexible, organized, quality-focused, and excels in customer service, embodying a proactive "can-do" attitude.

The role demands adaptability to rapidly changing scenarios, flexible working hours, and occasional out-of-hours problem-solving.
While primarily office-based the position also involves occasional site visits.

A great culture fit, who connects with our Values.
Adaptable, flexible, and excellent at overcoming issues.
Excellent leadership and people-management skills.
CSCS, SSMTS, IOSH accreditations are helpful but not essential.

We're a family-owned business based in Leicester with a passion for plants and an appetite for growth and development.
Since we started almost 50 years ago we've worked with some of the best and biggest brands across multiple industries, and our culture of great quality, great service, and friendly, personable service means that a lot of our clients keep using us year after year.

We specialise in interior planting, green walls and floral displays.
We bring the outside inside, using amazing live and replica plants, foliage, and biophilic design knowledge to create beautiful spaces where people want to work.

Care for your colleagues, customers and the community
Profit Share Bonus Scheme
~ EV salary sacrifice car scheme
~ Investment in your training and development
~2 days paid sick leave
~ Living Wage Foundation employer


Nominal Salary: To be agreed

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