Look Ahead Care And Support | Support Workers

Support Workers We're looking for 2 kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week.
Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future?
You'll feel at home here.
Making you feel at home here means helping you thrive in every way.
That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.
These aren't token gestures - we've thought long and hard about how best to support our team.
After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker you will be expected to undertake duties and work as part of the staff team to support customers with daily support to achieve personal goals by using person centred approach.
Work within a team to communicate, meet the service and Look Ahead objectives and responsibilities whilst working flexibly to respond to the needs of the customers.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
• Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
• Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.
This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
• Ensure Look Ahead Health and Safety policies and local protocols are always adhered to, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues.
• The ability to follow Infection Control guidelines and use initiatives to manage it.
For example, following a thorough cleaning rota and completing all relevant checks such as living standards checks.
• Deliver all aspects of support to enable customers to develop independent living skills as appropriate to the individual needs of the customer.
This may include practical tasks, delivering personal care (if required), including but not limited to prompting and or supporting with personal hygiene, meal preparation, medication management and personal finances support as required.
• Champion a positive local culture within the service.
• Support customers to undertake domestic tasks, including practical assistance to ensure a high-quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.
• Participate in support planning, risk management and assessment of needs in line with support planning whilst supporting the team with case work management.
• Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.
• Involve customers in the design, development and delivery of the service through co-production.
• Use appropriate communication including accessible information standards to ensure customers understands and can make informed choices.
• Report and support any observations relating to customers welfare.
• Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community.
• Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the shift.
• Maintain a good standard of records and reporting as required at the project under the direction of the Management.
• Engaging in learning and development activities to increase knowledge and skills and share learning with customers and colleague.
• Attend and participate in team meetings, customers meetings and participate in daily handovers.
• Competent and or willing to learn the use of IT and relevant systems.
• Adhere to all the policies and procedures of Government, Look Ahead Care & Support plus those specific to the service including any statutory requirements.
For example, Data Protection and Confidentiality, Safeguarding, Code of Conduct and Lone Working.
• Perfom other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Good values and interactive personality.
- Trustworthy, professional, able to work in partnership and willing to achieve outstanding outcomes.
- Capable of working as part of a group or team and able to use ow initiatives.
- Able and willing to listen to others and share own ideas and knowledge.
- Fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Respectful, articulate, and sensitive in style of communication.
- Has a practical and logical mind and is naturally well organised.
- Confident, motivated, and good self-esteem.
- Motivated towards excellence and improvement of personal performance with a can-do attitude.
- Enthusiastic about his/her career, development, and job experiences.
- Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and positive behaviour.
What you'll bring: Essential:
- Has good values, professional and willing to learn to gain experience
- Demonstrable willingness and or experience of supporting adults with Learning Disabilities
Desirable:
- NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification
- Other relevant professional memberships and/or specialist qualifications
- Local and or familiar with the borough
- Has relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East.
Our vision is to build better lives through social care and housing in local communities.
As an organisation we deliver over 120 services, providing support to around 6000 customers each year.
Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities.
If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021.
We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.