Purpose Managing the Logistics & Despatch teams across the company on a day-to-day basis.
Working to ensure loading/despatching processes are running smoothly/effectively to support business and customer needs.
Ensure the efficient running of the Transport & Despatch warehouses.
Key Tasks Responsible for Group despatch administration and lorry loading processes Manage driving teams in the loading, delivery and care of all Harrod Furniture Products Knowledge of Horticultural transport loading and the day-to-day tasks re4quired.
Liaise and Book hotels for driving teams cost effectively.
Monitor and improve loading/despatch to ensure it is efficient and productive Ensure loading/despatch processes are robust and followed Manage the team to ensure the smooth loading/despatch onto company vehicles and external carriers Work with other team leaders/managers to ensure resources are maximised Communicate business objectives to the team to support business demands Manage the team on a day-to-day basis and resolve staff issues as required Co-ordinate and complete employee performance reviews for the team Co-ordinate/arrange adequate cover for departmental absences Coordinate and participate in target setting through meetings/sessions Continually strive to improve processes and working practices with the team Ensure agreed targets and deadlines are communicated, implemented, measured and reviewed Route planning and monitoring the cost implications.
Produce Monthly reporting statistics for the Group Operations Director Assist with sales order allocation and acknowledgement Manage the process for lorry and Van route planning for company vehicles Manage installations team planning in consultation with Equipment Estimator Manage Performance issues as Required and Liaise with HR where disciplinary procedures are required Work closely with the Warehouse Manager to effectively despatch stock in a timely fashion Manage and co-ordinate your team's PDR's.
Maintain awareness and understanding of department Health & Safety Issues Ensuring adherence to Harrod UK Health & Safety policy & procedures at all times Person Spec & Skills Able to communicate clearly at all levels Has excellent time management skills Experience of route planning Management of lorry drivers and current legislation Valid HGV license and CPC desirable but not essential Professional and passionate Able to managing specific projects in line with company targets Good understanding of internal and external customer needs Desire to exceed targets Ability to work without direct supervision Shows interest and has good knowledge of Harrod UK products Awareness, understanding and responsibility for department Health & Safety issues, ensuring adherence to Harrod UK Ltd Health & Safety policy at all times Seeks to be challenged and stretched Understanding of basic budgetary controls Self-directed and self-motivated Team player with excellent facilitation skills