Logistics / Customer Advisor

Logistics / Customer Advisor Chelmsford / Wickford location – Car driver required due to location, Free on site parking !
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£24500 – £25350 Plus quarterly bonus !
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Monday to Friday office based full time This company owns eight different depots across the country and this vacancy is within their modern newly renovated offices between Wickford and Chelmsford.
They are looking for someone with excellent telephone skills to be part of a team working together to deliver the ultimate hire experience.
You will also grow and nurture relationships with existing clients.
You will update and assist customers after the initial sales process in a buzzy logistics department.
Your role will be to improve and develop customer service capabilities for the service and operations team.
You will work within a team and have the support of a team supervisor and a Customer Service Manager.
ROLE & RESPONSIBILITIES: Respond to customer enquiries by phone, email, web queries Provide ETAs Work closely with the transport planners Resolve customer issues Answer all incoming service calls (from customers not drivers) Respond to all customer emails Manage and resolve all queries on the service log If you are looking for a new opportunity and have logistics, helpdesk, or office-based telephone customer service experience, please contact me to discuss this role.
Due to the rural location, it is essential that you are a car driver.
This role offers free parking !
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If you are interested in joining this fantastic team, contact me now !
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Email: ****** Phone: 01268 971 950 / 07930 381354 #J-18808-Ljbffr