Livewell Southwest | Support Worker

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We have a 12-month fixed term contract of 31.5 hours to cover Maternity Leave.
The Community Crisis Response Team is based atMount Gould Hospital and is a team of approximately 60 staff members of varyingprofessions The vacancy is a permanent contractfor a Community Support Worker who support clients in the community and goneinto crisis and to help avoid hospital admission Shifts of 3 x 10.5 hours between 8.00am and 8.00pm Towork as a generic support worker undertaking specific tasks to support clientsreceiving intermediate care.
The postholder will be required to work alone with clients in various settings in thecommunity without direct supervision Youwill need to be able to drive between clients during your shift Tomanage your own work priorities, balancing clinical, professional andorganisational demands Totake a flexible approach to supporting colleagues in times of caseload pressure Tomaintain accurate, comprehensive and up-to-date client records and relateddocumentation in line with clinical guidance and LWSW policy Tocomply with LWSW policies Totake reasonable care for personal health and safety Toundertake any other duties considered reasonable and appropriate by CCRTmanager All Livewell Southweststaff are expected to be able and willing to work across a 7 day service.
This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility" Main duties of the job Totake a holistic approach to client management, carry out tasks and treatmentplans as directed by senior CCRT staff.
To feedback to the appropriate CCRT worker and maintain accurateclinical records Tosupport clients with achieving intermediate care goals within 6 weekintermediate care period To undertake clientinterventions and reviews by CCRT workers, regularly meeting the relevantprofessionals to discuss progress and reporting back any problems occur To carry out multi-disciplinary treatment plans on behalf of the team To seek advice and supervision from the CCRT senior worker within the team as necessary to ensure appropriate patient management and care To raise safeguarding alerts in line with LWSW procedure To support and encourage patients in active approach to regaining and maintaining maximal functional independence To work closely with other health and social care colleagues and service providers to ensure patients identified intermediate care goals are met To actively participate in personal development training needs Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted.
Therefore, we recommend you submit your application at the earliest opportunity.
About us Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall.
Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration.
We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place.
Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships.
Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities.
If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Job description Job responsibilities Key Tasks and Responsibilities of thePost Clinical To undertake clientinterventions and reviews by CCRT workers, regularly meeting the relevantprofessionals to discuss progress, and reporting back if any problems occur.
To carry outmulti-disciplinary treatment plans on behalf of the team incorporating elementsof all disciplines treatments as delegated and taught by those professionswithin the team.
To seek advice andsupervision from the CCRT senior worker within the team as necessary to ensureappropriate patient management and care.
To raisesafeguarding alerts in line with LWSW procedure.
To manage your owncalendar of appointments and visits, booking mutually convenient appointments,joint visits, etc.
directly with patients, relatives, carers, colleagues etc.This requires a high level of time management and organisational skills.
Ensure thatpatients, relatives and carers are kept fully informed of progress followingintervention.
Due to the diverse and complex nature of the caseload, thisrequires the ability to communicate complex information to meet a range oflevels in understanding, and to overcome such barriers as e.g.
hearing loss,cognitive impairment, dysphasia, pain, fear, social and cultural differences.
To support andencourage patients, their relatives and carers in an active approach toregaining and maintaining maximal functional independence.
To provide plannedand spontaneous advice and instruction on specific elements of goal planning torelatives, carers, and other agencies involved in the patients care in orderto ensure consistency of approach.
To work closelywith other health and social care colleagues and service providers to ensurepatients identified intermediate care goals are met.
To prescribe basicequipment and minor adaptions under prescribers guidelines and with guidance,where required, from a senior therapist.
To attendmulti-disciplinary/multi-agency case conferences, liaison, meetings and patientreviews as necessary and appropriate.
To activelyparticipate in personal development training needs.
To maintain yourclinical competencies through mandatory training and external trainingopportunities where appropriate.
To contribute toCCRT service development.
To contribute inaudit and clinical governance activities.
To undertakeClinical Supervision in line with the LWSW supervision policy.
To participate inthe LWSW staff Appraisal Scheme including the formulation of PersonalDevelopment Plans.
To participate inpromoting CCRT and provide planned and ad hoc training to other health andsocial care professions and agencies on the role of support worker in CCRT.
To support new andless experienced members of all disciplines, both formally and informally,including students and placements with CCRT.
Organisational To manage your ownwork priorities, balancing clinical, professional and organisational demands.
To take a flexibleapproach to supporting colleagues in times of caseload pressure, includingworking with colleagues to maintain support across the team within the resourcesavailable.
To plan visits insuch a way as to make best use of own and others resources such as time, skillsand expertise, as well as mileage.
This requires a high level of timemanagement, networking and organisational skills.
To maintain accurate,comprehensive and up-to-date client records and related documentation in linewith clinical guidance and LWSW policy.
To collect andenter statistical data relevant to the service in line with LWSW and CCRTpolicies and procedures, this includes audit.
To keep abreast ofpolicy changes and developments within LWSW and implement relevant LWSpolicies, protocols and guidelines.
To bring faultyequipment and materials to the notice of the manager and take immediate actionto ensure such equipment and materials are withdrawn from service until fit foruse.
To comply with LWSWpolicies on the testing and maintenance of equipment.
To be aware of, andact upon, LWSW and safety policies, including the prompt recording of anyaccident, incident, or other untoward event involving self, patients or otherstaff.
To take reasonablecare for personal health and safety.
To undertake anyother duties considered reasonable and appropriate by CCRT manager.
Job description Job responsibilities Key Tasks and Responsibilities of thePost Clinical To undertake clientinterventions and reviews by CCRT workers, regularly meeting the relevantprofessionals to discuss progress, and reporting back if any problems occur.
To carry outmulti-disciplinary treatment plans on behalf of the team incorporating elementsof all disciplines treatments as delegated and taught by those professionswithin the team.
To seek advice andsupervision from the CCRT senior worker within the team as necessary to ensureappropriate patient management and care.
To raisesafeguarding alerts in line with LWSW procedure.
To manage your owncalendar of appointments and visits, booking mutually convenient appointments,joint visits, etc.
directly with patients, relatives, carers, colleagues etc.This requires a high level of time management and organisational skills.
Ensure thatpatients, relatives and carers are kept fully informed of progress followingintervention.
Due to the diverse and complex nature of the caseload, thisrequires the ability to communicate complex information to meet a range oflevels in understanding, and to overcome such barriers as e.g.
hearing loss,cognitive impairment, dysphasia, pain, fear, social and cultural differences.
To support andencourage patients, their relatives and carers in an active approach toregaining and maintaining maximal functional independence.
To provide plannedand spontaneous advice and instruction on specific elements of goal planning torelatives, carers, and other agencies involved in the patients care in orderto ensure consistency of approach.
To work closelywith other health and social care colleagues and service providers to ensurepatients identified intermediate care goals are met.
To prescribe basicequipment and minor adaptions under prescribers guidelines and with guidance,where required, from a senior therapist.
To attendmulti-disciplinary/multi-agency case conferences, liaison, meetings and patientreviews as necessary and appropriate.
To activelyparticipate in personal development training needs.
To maintain yourclinical competencies through mandatory training and external trainingopportunities where appropriate.
To contribute toCCRT service development.
To contribute inaudit and clinical governance activities.
To undertakeClinical Supervision in line with the LWSW supervision policy.
To participate inthe LWSW staff Appraisal Scheme including the formulation of PersonalDevelopment Plans.
To participate inpromoting CCRT and provide planned and ad hoc training to other health andsocial care professions and agencies on the role of support worker in CCRT.
To support new andless experienced members of all disciplines, both formally and informally,including students and placements with CCRT.
Organisational To manage your ownwork priorities, balancing clinical, professional and organisational demands.
To take a flexibleapproach to supporting colleagues in times of caseload pressure, includingworking with colleagues to maintain support across the team within the resourcesavailable.
To plan visits insuch a way as to make best use of own and others resources such as time, skillsand expertise, as well as mileage.
This requires a high level of timemanagement, networking and organisational skills.
To maintain accurate,comprehensive and up-to-date client records and related documentation in linewith clinical guidance and LWSW policy.
To collect andenter statistical data relevant to the service in line with LWSW and CCRTpolicies and procedures, this includes audit.
To keep abreast ofpolicy changes and developments within LWSW and implement relevant LWSpolicies, protocols and guidelines.
To bring faultyequipment and materials to the notice of the manager and take immediate actionto ensure such equipment and materials are withdrawn from service until fit foruse.
To comply with LWSWpolicies on the testing and maintenance of equipment.
To be aware of, andact upon, LWSW and safety policies, including the prompt recording of anyaccident, incident, or other untoward event involving self, patients or otherstaff.
To take reasonablecare for personal health and safety.
To undertake anyother duties considered reasonable and appropriate by CCRT manager.
Person Specification Skills Essential Aware of own levels of knowledge and understanding and when to access supervision.
Able to work alone in the community in patients own homes or other environment, with telephone support as necessary.
Flexible, able to cope with change and work under pressure.
Able to empathise.
Good communication skills both written and verbal.
Ability to work as part of MDT.
Evidence of IT/skills.
Observation/listening skills.
Ability to follow instructions.
Self-motivated and able to motivate others.
Desirable Ability to document in a clear and concise manner.
Ability to accurately feedback observations.
Able to work effectively as part of MDT teams.
Able to reflect on and receive advice/guidance on own practice.
Ability to work in group settings.
Able to work unsupervised in ward, department and community settings.
Computer literate.
Good communication skills.
Good time management skills and organisational skills.
Catheter and Stoma Care.
Providing Personal Care.
Qualifications Essential Evidence of numeric/literacy.
Technical Qualification e.g.
City and Guilds, Vocational Qualification Level III or equivalent skills, knowledge and experience (evidence of undertaking study in related areas).
Ability to travel across Plymouth.
Evidence of on-going personal development.
Maths & English GCSE Grades 4 and above or equivalent.
Full UK driving licence.
Desirable Up-to-date mandatory training.
Computer skills.
Vocational Qualification Level III or equivalent in relevant subject.
Basic Food Hygiene.
Experience Essential Previous experience of health and or social care work relevant to post.
Ability to manage/prioritise own workload.
Good time management.
Desirable Ability to work flexibly to support therapy services.
Empathetic and able to manage emotional situations.
Understanding of client centred practice.
Experience of working as an OT/PT assistant/helper in a multi-disciplinary team in a rehabilitation setting.
Group work.
Previous experience of working with various diagnostic conditions and disabilities.
Understanding of Clinical Governance.
Person Specification Skills Essential Aware of own levels of knowledge and understanding and when to access supervision.
Able to work alone in the community in patients own homes or other environment, with telephone support as necessary.
Flexible, able to cope with change and work under pressure.
Able to empathise.
Good communication skills both written and verbal.
Ability to work as part of MDT.
Evidence of IT/skills.
Observation/listening skills.
Ability to follow instructions.
Self-motivated and able to motivate others.
Desirable Ability to document in a clear and concise manner.
Ability to accurately feedback observations.
Able to work effectively as part of MDT teams.
Able to reflect on and receive advice/guidance on own practice.
Ability to work in group settings.
Able to work unsupervised in ward, department and community settings.
Computer literate.
Good communication skills.
Good time management skills and organisational skills.
Catheter and Stoma Care.
Providing Personal Care.
Qualifications Essential Evidence of numeric/literacy.
Technical Qualification e.g.
City and Guilds, Vocational Qualification Level III or equivalent skills, knowledge and experience (evidence of undertaking study in related areas).
Ability to travel across Plymouth.
Evidence of on-going personal development.
Maths & English GCSE Grades 4 and above or equivalent.
Full UK driving licence.
Desirable Up-to-date mandatory training.
Computer skills.
Vocational Qualification Level III or equivalent in relevant subject.
Basic Food Hygiene.
Experience Essential Previous experience of health and or social care work relevant to post.
Ability to manage/prioritise own workload.
Good time management.
Desirable Ability to work flexibly to support therapy services.
Empathetic and able to manage emotional situations.
Understanding of client centred practice.
Experience of working as an OT/PT assistant/helper in a multi-disciplinary team in a rehabilitation setting.
Group work.
Previous experience of working with various diagnostic conditions and disabilities.
Understanding of Clinical Governance.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.
Adult dependants (over 18 years old) are also subject to this requirement.
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Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
For further information visit the .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years.
Adult dependants (over 18 years old) are also subject to this requirement.
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Employer details Employer name Livewell Southwest Address Top Floor, Beauchamp Centre Mount Gould Hospital, Mount Gould Road, Plymouth PL4 7QD Employer's website